Subject Matter Expert (SME) - Mechanical

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

POSITION PURPOSE

The Subject Matter Expert (SME) – Mechanical is the main point of contact for mechanical operations and is responsible for all aspects of data center operations related the operation, maintenance, and repair of all mechanical related critical environment systems. This lead role will help set the standard of mechanical operations with an unwavering attitude and commitment to safety and reliability within the Data Center. The SME – Mechanical will drive continual improvements to the operational excellence of the data center by leading by example by adhering to company standards and industry best practices. They will have a mindset of ongoing learning and development and will be responsible for daily hands-on training and development of the critical facility technicians.  As a member of the company’s Facilities team, the SME – Mechanical will be responsible for providing field level technical expertise.

RESPONSIBILITIES

• Working with the T5 on-site technicians, mechanical contractors, design & engineering teams, construction personnel, and customer chief engineers to ensure the ongoing operation, maintenance, and repair of all mechanical systems, the installation of updates, and the functionality of all mechanical alarms and notification
• Development of detailed emergency, maintenance, and drill procedures (in conjunction with the Engineering team)
• Adherence to all quality, health & safety, and environmental policies within the Data Center domain
• Follow up and close out of all Mechanical issues raised by the Engineering Team through daily shift reports and CMMS open WO’s
• Maintain all Mechanical equipment to ensure optimal operation and availability
• Develop and keep up to date all site Mechanical related procedures including EOPs, SOPs, MOPs and Training Drills. All documentation should be consistent with current T5 and client standards
• Supervision of Mechanical drill and scenario training aids
• Generation of technical reports detailing the activities and issues relevant to the Data Center domain
• Provide site specific Mechanical training to the Engineering Team
• Assist in the development and training of technicians on Mechanical related issues
• Liaise closely with the client engineers regarding day-to-day issues & improvements/solutions to the operation of the Mechanical plants
• Report health and safety breaches through the site process
• Ensure the professional image of the client and T5 is always presented to staff and visitors.
• Undertake other tasks as defined and requested by local T5 site management
• Develop a good working relationship with all members the client staff and representatives
• Communicate any lessons learned from project implementations and highlight them to the site team to ensure measures are put in place to avoid these for future deployments
• Ensure the provision of a Safe and Healthy working environment; to include the appropriate PPE as required
• Adhere to all relevant US safety laws and T5 and client safety policies and protocol
• Complete other such duties consistent with your role as you may be assigned by T5 leadership team

EDUCATION AND EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) or equivalent experience, required
• 5-7+ years’ experience in mission critical environments (data center, healthcare, high-performance manufacturing, oil/gas production, etc.), with a heavy emphasis on mechanical systems and operations

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

• Strong verbal and written communication skills required for working effectively with Facility Ops Manager (FOM), team members, vendors, and customers on a daily basis
• Exceptional written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
• Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
• Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments
• Able to function effectively and maintain focus in high-pressure situations
• Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work
• Has high degree of attention to detail and completes tasks on time
• Exceptional follow-up and time-management skills
• Able to follow instructions, respond to management direction, and volunteer readily when asked
• Able to handle changing needs and priorities accurately and professionally
• Able to read and understand electrical and mechanical manuals, drawings, and sketches
• Able to work proficiently and safely with hand tools and power tools

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Ability to stand, walk, sit, climb, and balance
• Ability to stoop, kneel, crouch and crawl using both arms and legs
• Ability to pick-up minimum 60 lbs.
• Ability to reach with both hands and arms
• Ability to grasp, push, and pull objects
• Ability to smell, talk and hear
• Ability to use hands and arms to reach, handle, feel, and type
• Ability to see at close and distance ranges and the ability to see and correctly distinguish color
• Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.