Subsea Cable Engineer

Description Summary:

The Subsea Cable engineer will be responsible for managing the daily operations of power feed equipment and all other aspects of the Subsea systems for a growing, multi-tenant data center and international cable landing station. As the Jr Subsea Engineer, you will be responsible for continued service assurance, modification to or upgrade of submarine cable and ancillary equipment (i.e. SLTE, DWDM equipment, etc.). This shall include monitoring the performance and condition of the submarine cable and ancillary equipment, testing, fault finding, card/board/unit replacements or additions, measurement, adjustment, configuration, powering, corrective action, and all other tasks reasonably required of CLS (Cable landing station) staff to ensure maximum availability of the submarine cable and ancillary equipment. The ideal candidate will bring a combination of firsthand management, knowledge, and experience gained working in other cable landing stations. He or she should be proficient with critical electrical and networking practices in a 24x7 data center environment

Essential Duties:

• Engineer shall understand and shall comply with optical and power safety procedures and requirements outlined in relevant suppliers’ operations and maintenance manuals
• Engineer shall be fully engaged and in compliance with the Subsea operations safety protocols
• Oversite of vendors to ensure that all work is addressed according to best practice and established DC Blox procedures and cable landing station procedures
• Establish and oversee preventative maintenance MOPs, schedules, vendor relationships, etc.
• Work with and for the Data Center Site Manager and facility manager to facilitate customer tours, installs, etc. to ensure the highest customer satisfaction
• Work within established DC Blox policies including change control and ticketing systems
• Maintain a constant state of readiness to meet CLS and PFE SLAs per contracts
• Maintain security posture for all CLS, customer, and PFE needs
• Equipment/material receiving, shipping, asset management, and RMA processing
• Engineer shall comply with all reporting needs based on DC Blox requirements and those required by PFE clients including but not limited to details of all the faults experienced, trouble resolution time, compliance with agreed SLAs, RMA, and spare inventory status as well as forward-looking statements regarding any planned works.
• Complete subsea cable front haul route inspections from CLS to Beach manhole based on provided requirements and follow up with front haul operations and maintenance tasks required based on inspections and formed maintenance schedules
• Understand and keep up with all needed tools and spare parts inventory based on the contract negotiated with the client.
• Understand, report, and schedule corrections for all unintended issues based on contracts with the subsea cable provider
• Installation and test of Optical Transport Network circuits on the submarine and terrestrial paths
• Ability to work with off-site NOC to respond to any alerts and meet SLAs required by client contracts
• Performs physical data center inspections and log reporting
• Oversight of network upgrades and commissioning
• Learn to operate and manage critical electrical systems, including utility power, generators, UPS systems, switchgear, PDU systems, power feed equipment, and power busways
• Learn to operate and manage critical mechanical systems including computer room air conditioners, chillers, cooling towers, fire detection/suppression, etc.
• 24/7/365 call rotation
• Other duties as assigned

Education/Training/Experience:

• Five or more years of relevant experience
• Experience with optical network equipment and testing meters used for troubleshooting optical fiber
• • SLTEs (Submarine Lite Terminal Equipment), Lite power Amplifiers and how to operate, configure, and troubleshoot these items.
  • Ability to test fiber using the OSA (Optical Spectrum Analyzer), OTDR, COTDRs and Byrd testers, etc. 
• Experienced in working with PFEs, repeaters, and branching units.
• Experienced in DC power and how DC is used by HVPFE at both ends of the cable system to provide and share the power load on the submarine cable.
• General knowledge of critical mechanical and HVAC systems in a data center and Telco environments
• Experience with monitoring critical electrical and mechanical systems
• • CT management and replacements
  • Setting thresholds and alarm notification settings
• Limited knowledge of monitoring technologies and methodologies (EPMS, BMS, SCADA, DCIM)
• Experience writing processes, MOP, SOP, and RCA documentation
• Experience with preventative maintenance requirements for PFE equipment
• Proficient with Microsoft Office products
• Experience with site safety programs and initiatives
• Experience with optical networks and testing meters used for troubleshooting optical fiber
• Experience with structured cabling in a telecom or data center environment

Preferred Skills:

• Experience with optical network gear
• NFPA 70E trained
• Accredited operations specialist certification from Uptime Institute or a similar data center certification
• Safety certifications
• Experience with PFEs, branching units, DC power, subsea cable testing with COTD, OTDR, and if possible, knowledge of ROADM (Reconfigurable Optical Add-Drop multiplexer), sWMU (switchable Wavelength multiplexer unit).
• Experience with implementing and maintaining SOC 2, and other related certification programs
• Experience with regulatory compliance (e.g. HIPAA, FINRA, FFIEC, FDIC, etc.)

Additional Requirements:

• Must be self-motivated, professional, and positive in approach
• Strong aptitude for the independent working environment
• Excellent verbal and written communication skills
• Excellent customer service skills including being comfortable working directly with customers/clients
• Demonstrated understanding of and ability to interact directly with electrical systems and fiber optic infrastructure
• General knowledge of critical electrical systems in a data center environment including:
• • UPS systems
  • Generator systems
  • Electrical switch gear
  • Power distribution
  • Power feed equipment