Substance Abuse Intake Specialist

Description

Mary Hall Freedom Village, Inc.

POSITION TITLE: Substance Abuse Intake Specialist

REPORTING MANAGER: Connections Manager 

DEPARTMENT: Connections  

JOB CLASSIFICATION: Grade Level 40

FLSA: Exempt 

STATUS: Full-time

Location: Atlanta, GA 30350

POSITION OVERVIEW

The mission of Mary Hall Freedom Village, Inc. (MHFV) is to empower women, children, veterans, and families to end the cycle of homelessness, addiction, and poverty. Headquartered in Sandy Springs, GA and with seven facilities across metro Atlanta, Mary Hall Freedom Village has been transforming lives of participants in need for the last 29 years. We strive to break the cycle of homelessness, addiction, mental illness, and poverty. If you believe in the empowerment of women, children, veterans, and their families, please consider the employment opportunity below.

We are seeking a Connections Specialist to assist the Connections Manager with the daily operations of the Admissions department. The primary responsibilities include promptly responding to calls, voicemails, and emails from individuals seeking treatment at MHFV. Additionally, the role involves conducting interviews with prospective participants and collecting the necessary information for their admission.

ESSENTIAL JOB RESPONSIBILITIES

• Complete Initial Screenings of all MHFV programs in accordance with agency terms and funder agreements.
• Ensure the Connections Department and all operations are conducted in compliance with all funding sources and grantors (DBHDD, CARF, SAMSHA, VA & HUD, etc.) processes.
• Monitor electronic records associated with each connection weekly to ensure all information is entered completely & accurately.
• Maintain knowledge of MHFV connection & clinical policies, ensure compliance & adherence and updates them as needed.
• Conduct outreach and connect women to program services.
• Manage MOUs with all collaborating partners.
• Identify resources that will support and enhance collaborative partnerships. 
• Adhere to measurable performance goals that include documenting the number of agencies visited, the number of women referred, the number of women screened for eligibility, and the number of unduplicated participants enrolling in program services. 
• Conduct site visits to treatment services organizations and work with wrap-around services providers. 
• Ensure compliance with all regulatory and organizational policies and procedures.
• Participate in team meetings and contribute to the continuous improvement of the admissions process.

MINIMUM QUALIFICATIONS.

• Bachelor’s degree in Social Work, Counseling, or Human Services, with experience in a substance abuse treatment environment preferred. CARES/CPS certification is also acceptable.
• Tech savvy; Proficiency in Microsoft Office Suite and other relevant software.
• Excellent writing and communication skills
• Self-motivated, detailed oriented and process driven
• Collaborative, team player 
• Ability to follow detailed instructions
• Ability to handle sensitive and confidential information with discretion.
• Excellent organizational and time-management skills.
• Compassionate and empathetic approach to individuals seeking treatment.
• CARES/CPS/or Peer preferred.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

REQUIRED SKILLS, CAPABILITIES, KNOWLEDGE

• Must have the ability to build solid professional relationships with key outreach and referral partners, and collaborative partners. 
• Self-starter that exudes a high-level of professionalism
• Ability to work in a very fast-paced environment and under strict deadlines.
• High functioning/ability to multitask and prioritize tasks according to importance.
• Outstanding organizational and time management skills; strong attention to detail
• Strong relationship building and stakeholder management skills
• Full-time position with occasional evening or weekend hours as needed.
• May require occasional travel for outreach or training purposes.

Requirements

EMPLOYMENT REQUIREMENTS AND EXPECTATIONS

• Drug Testing
• 3- Year Motor Vehicle Report
• TB Test
• Background check 
• Work performed in office environment
• Face mask worn in workplace when with others