Sugarloaf Narrow Gauge Food Court Lead

Are you a dynamic leader seeking a unique opportunity with the Sugarloaf team?

Our Food and Beverage department is currently seeking a reliable team leader with service experience to take on a full-time winter role as the Lead attendant/cashier at our Narrow Gauge Food Court. The Narrow Gauge Food Court Lead plays a key role in the daily operations of the resort’s Base Lodge cafeteria, working closely with the Narrow Gauge Food Court Manager to lead the team in providing excellent customer service, maintaining quality food service, stocking cafeteria areas, and ensuring cleanliness at all times.

This seasonal role is expected to start at a wage of $16-18 per hour depending upon experience. 

• Ensure the safety of all team members and guests
• Train and be a resource for all team members in the food court
• Serve foods and ensure displays are stocked
• Operate POS system to serve guests and team members
• Assist guests with complaints and issue resolution
• Ensure facility and food handling practices meet or exceed all federal, state, and resort food safety standards
• May also require behind the line support including cooking, washing dishes, and food prep

We are seeking a candidate for this role who:

• has prior experience in a leadership role, preferably in customer service
• is a team player
• has strong communication skills
• can be available to work weekdays, weekends, and holidays as guest volume demands

Sugarloaf Team Member Benefits include:

• Free lift pass for skiing and/or riding
• Discounts at resort F&B and retail locations
• Discounted ski/snowboard lessons and rentals
• Access to Nordic trails and equipment rentals at the Outdoor Center
• Discounted passes at other Boyne and partner resorts