$50 - 50 hourly
Number of Applicants
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Job Title: Suicide & Crisis Lifeline Quality Coordinator - Remote
Location: Remote - Must reside in the State of Indiana
Duration: 6+ Months
Job Type: 1099 / Contract W2
Rate: $50/hr. on 1099 and $46.32/hr. on W2
Client: State of Indiana
Shift Timings: 7am-4:40pm M-F
Job Description:
Develop State quality plan for 988 Suicide and Crisis Lifeline Centers, ensuring alignment with Vibrant and SAMHSA requirements
Description of services:
Develop State quality plan for 988 Suicide and Crisis Lifeline Centers, ensuring alignment with Vibrant and SAMHSA requirements
Collaborate with quality teams at each of 5 Indiana call centers to ensure compliance with Indiana's plan
Conduct quality improvement activities including but not limited to: Communication to sites, prepares QI documents, facilitates logistics, compiles findings, develops finding and compliance reports
Regularly monitors accrediting body standards to align with Indiana Code and Rule.
Develop and carry out plan for complaints and incident reporting in alignment with quality team
Collects, manages, and analyzes data pertaining to initiatives to improve quality, identify trends
Participates in development and implementation of provider training, education, and forums in preparation for quality improvement changes and updates.
Facilitates training, implementation, and compliance activities per requirements.
Assist in revising training material as needed.
Monitors provider's quality measures progress, outcomes, and implementation of corrective action plans as needed.
Develops, maintains, and monitors tracking logs and databases to ensure complete and accurate data is entered within the designated timeframes.
Develops and delivers educational and technical assistance initiatives based up on data analysis
Performs other duties as assigned.
Desired qualifications:
Personal/Lived experience accessing crisis services for a mental health, substance use, and/or suicide-related crisis
Experience with quality plan development and implementation
Experience with data and technical assistance
Familiarity with
o Indiana Code
o SAMHSA Behavioral Health Crisis Care Best Practices
o Crisis Hotline Accreditations
Demonstrates cultural and linguistic competence and understands impact of unique challenges for underrepresented groups accessing crisis services, including BIPOC, LGBTQ+ populations, and rural communities
Ability to work collaboratively with cross functional teams
Clear written and verbal communication skills
Comfort, willingness and ability to learn, adopt, and utilize new technology and software
Excellent project coordination skills, including multitasking and setting priorities on work assignments
Skill Matrix
Skill
Required /Desired
Amount
of Experience
Public Health program implementation experience, preferably in mental health, substance use and/or suicide prevention.
Required
2
Years
Experience managing, analyzing and reporting program data.
Required
2
Years
Public Health Program quality management experience.
Required
2
Years
Experience as a case manager or social worker in a mental health, substance use or suicide prevention program or agency.
Highly desired
2
Years
Project management experience
Highly desired
0
Familiarity with Indiana Code, SAMHSA Behavioral Health Crisis Care Best Practices and Crisis Hotline Accreditations.
Highly desired
0
Recruiter Details:
Recruiter Name: Karthik at gsksolutions dot com
Contact Number: Eight three two - Five four three- Two seven six seven
About GSK Solutions Inc:
GSK Solutions Inc is a leading information technology (IT) Services Company that specializes in providing complete consulting solutions and staff augmentation to its clients. We provide on-time, on-budget, and quality service to our clients and consistently meet their expectations. We are known for our superior execution on a sustained basis.
GSK has been in the business of providing both commercial and custom product development services, including, Information Security, Software Development, Consulting and IT Audit. GSK implements highly critical and time-sensitive projects for their Fortune 500 clients located across the country.
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