Super Service Technician

• Deliver expert-level on-site service, diagnostics, and troubleshooting for industrial processing equipment.
• Lead by example to raise standards for safety, precision, and customer satisfaction.
• Model “best practice” service behavior for internal teams and global customers.
• Jointly develop best practices for maintenance and training of onsite personnel at targeted customers
• Act as the key interface between CPM and customer for all service related topics in the assigned region
• Collaborate onsite with customer personnel to achieve optimal plant operation

• Design, document, and train on scalable SOPs, safety protocols, maintenance protocols and diagnostics tools.
• Partner with global engineering, HR, and sales teams to refine tools, training, and systems across regions.

• Mentor and develop regional service teams in technical competencies and customer interaction.
• Support internal technician development and certification processes.

• Serve as the technical partner to the Americas Aftermarket Sales Director to drive service-related revenue growth.
• Identify field-based commercial opportunities and collaborate on playbooks and hunting lists by region.
• Provide feedback for pricing models, inventory alignment, and service agreements based on market needs.

• 5+ years’ experience in field service, maintenance, or operations in industrial manufacturing (preferably in food, ag, bioenergy, or related sectors), pelleting, chicken, hog or biomass production a plus
• Advanced mechanical aptitude and hands-on technical capability.
• Strong communicator and leader, able to interface with engineers and operators.
• Ability to effectively train others of varying skills and backgrounds. 
• Experience with SOP development, training delivery, and field-based team leadership.
• Demonstrated ability to build customer relationships and recognize commercial opportunities.
• Entrepreneurial mindset with a passion for continuous improvement.
• Willingness to travel up to 75% domestically 

CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.