Job Description - Superintendent

Superintendents are responsible for providing a safe, customer oriented, cost-effective response to our customers’ industrial switching, transloading, and track maintenance needs. If you enjoy working outdoors, doing physical activity, problem solving, and a company that promotes a strong safety culture, this opportunity is for you! 


Cando Rail & Terminals is North America’s leading provider of specialized rail operating services and terminal infrastructure that allow industrial shippers to optimize their supply chains and connect to Class I railways by leveraging Cando’s operating capabilities and network of owned multi-purpose rail terminals. The company provides a wide range of rail services including industrial switching, material handling, terminal & transload services, short line operations, railcar staging, train assembly, and related services. 


 Cando Advantages 



  • Work Life Balance

  • Cando’s Technical and Leadership Training Programs

  • Award Winning Safety Culture

  • Group Life, Accidental Death & Dismemberment, and Long-Term Disability Insurances

  • Health & Dental Benefits including voluntary options

  • Expanding in the US and we welcome you to come grow with us!


The Superintendent is responsible for providing a safe, customer-oriented, cost-effective response to our customers’ industrial switching needs. The Superintendent coordinates the safety initiatives, workflow processes and procedures, people management, and daily operational needs on the sites.


General Responsibilities


 Safety



  • Perform Safety Management System activities such as Employee Efficiency Testing, Loss Prevention Observations, Incident Reporting

  • Implement changes as a result of site and employee performance audits in a timely manner and follow-up to ensure effectiveness of changes

  • Respond to incidents, lead and implement recommendations as a result of incidents

  • Works with employees on a daily basis to ensure that all Cando’s safety policies are strictly adhered to with a focus on operational practices, identifying potential hurdles, targeting inconsistencies and aligning the services of the operations to meet customer needs

  • Design/implement work systems and procedures for operational effectiveness

  • Be a leader in safe work practices; responsible for the mentoring of employees in all aspects of safe railway operations


 Management, Administration & Planning



  • Ensure service aligns with vision, mission, goals and the needs of the customer

  • Implement plans for managing growth and delivering on goals and objectives

  • Manage contractors on site and ensure they have the understanding, skills, training, and resources to achieve objectives

  • Lead activities related to division initiatives; deliver initiatives around company programs and policies

  • Identify new business leads; implement start up plans for new business

  • Manage invoicing and purchasing for sites and ensure accurate tracking of key consumables

  • Monitor locomotive and equipment procurement and maintenance programs


Leadership & Employee Development 



  • Work with site supervisors to improve operational practices, identify hurdles, target inconsistencies and align services

  • Promotes harmonious employee relations while guiding and coaching supervisors; build and maintain healthy customer relationships at site level

  • Prepares and implements employee development plans; ensures all employees have adequate training to contribute fully to the project

  • Manage site staffing including participating in interviews, onboarding new employees, managing schedules and absenteeism, performing payroll activities, coordinating training, and conducting performance evaluations

  • Work with local Class 1 providers to resolve day-to-day issues


Qualifications


 Skills, Knowledge, & Abilities



  • Communicates effectively both orally and in writing with people of all backgrounds, levels of comprehension including managers, employees, customers, and the public

  • Demonstrates initiative to work with others to foster a respectful workplace; creates a work environment that is open to maintaining positive relationships

  • Considerable knowledge of modern principles, practices, and techniques in motivating employees and building successful working teams

  • Ability to measure and report financial metrics and align with department budgets

  • General understanding of the principles of efficient service delivery

  • Demonstrates innovation and responsibility in the decision-making process

  •  Ability to implement best practices in skill development, training, and service delivery which will be sustainable

  • Proficient in Microsoft Word, Excel, and Outlook with the skill to adapt easily to other software systems

  • Ability to perform rail switching as a ground person and/or locomotive operator as required

  • Ability to obtain and maintain GCOR certification, FRA standards, a valid state driver’s license, safety critical medical status, and meet all safety and customer requirements


 Education & Experience



  • Experience managing railway personnel in a customer focused environment

  • Experience in managing efficiency and effectiveness to bring about change in a fast-paced environment

  • Minimum two (2) years in a leadership position preferable in the rail switching and/or industrial environment

  • One (1) year working with Safety Management Systems in an industrial environment

  • One (1) year experience developing and managing capital and operating budget


Note:    This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent. The qualifications are provided so interested candidates understand of the level of expertise required in this position.


 

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