Compensation:
UTLO Rate: $142,650 (Grade D/636)
Responsibilities:
This position is responsible for directing field operations - maintenance, inspections, and repair for all Elevators & Escalators (E&E) that encompass New York City Transit. This position directly impacts the ability of impaired customers to use the NYCT System and the safe and efficient circulation of all customers. The incumbent must ensure that all E&E equipment, within their assigned zone, meets its operational requirements for availability, reliability and safety through proper maintenance, inspections, and repairs. This position manages the response to emergencies (such as elevator entrapments, accidents, and the performance of service calls) through a maintenance workforce dispatched from satellite field offices located within their assigned zone. The incumbent has primary responsibility for all aspects of operations within their assigned zone, including long range/strategic planning, labor relations, human resources, materials management, and safety. The incumbent must be prepared to react/respond to emergencies and other critical occurrences as required, 24 hours/7 days a week.
Direct and monitor the response to service outages and emergencies that place elevators/escalators out of service and interrupt the normal travel of customers, including that of customers with impairments. Maximize customer service by coordinating elevator and escalator maintenance, inspections, and repair efforts to minimize the impact and provide safe and efficient services to customers’ selected candidate will manage the response to emergencies and critical events, as required, 24x7.
Plan and direct the efficient allocation of resources for inspection, maintenance and repair of elevators and escalators to ensure the equipment operates safely and to maximize its availability for customer use.
Manage the development of strategies to improve effectiveness of maintenance and repairs by incorporating analysis of performance data in the development of specific maintenance plans and procedures. Monitor performance trends. Monitor and ensure compliance with codes pertinent to the safe operation of elevators and escalators.
Direct the support activities for their assigned zone within the Customer Environment and Facilities subdivision including labor relations, human resources, procurement, maintenance materials forecasting, and safety programs.
Education and Experience:
Six (6) years of full-time related experience, of which three (3) years must have been in a managerial/supervisory capacity. or a satisfactory equivalent of education and experience
Desired Skills:
Thorough knowledge of electro-mechanical equipment, elevator and escalator construction, design and repair, project management, maintenance management techniques, NYCT budget practices, material procurement procedures, other subway divisions, safety rules and labor contracts. The ability to solve complex maintenance problems, and to effectively allocate and manage maintenance resources throughout an assigned area within the Subway system.
Selection Method:
Based on evaluation of education, skills, experience, and interview.
All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.
Other Information:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
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