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SUPERVISOR

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Number of Applicants

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Job Description - SUPERVISOR

Are you a seasoned professional in the auto parts industry, ready to take on a leadership role? Look no further! We are seeking a dynamic and experienced Supervisor to lead our dedicated team to new heights.



GENERAL JOB PURPOSE/SUMMARY


The Supervisor is responsible for the customer’s experience in the Branch and the process of returns to ensure the branch’s sales and refund targets are met. He/she will organise and coordinate all operational activities infrastructure, resources, personnel and systems so as to support the best possible sales experience for the customer.




CORE ACCOUNTABILITIES



  • Responsible for the leadership of the customer experience in branch

  • Maintain staff job results by motivating, coaching, counseling, and disciplining employees and by planning, monitoring, and appraising job results to ensure productivity targets are met or exceeded.

  • Produce accurate reports and statistics and submit on or before the required timeline.

  • Set up proper lines of communications to ensure there is effective information flow within the branch.

  • Management of branch UTL.

  • Monitor the sales, cashier, delivery clerks and warehouse team members to ensure service delivery is optimal and in keeping with company standards.

  • Practice proper inventory management by conducting monthly physical counts, reconciling variances and inputting data.

  • Perform any other related duties as may be assigned.



 


QUALIFICATIONS AND EXPERIENCE 



  • Associate Degree/Diploma in Business Administration

  • At least 2 years’ experience at the supervisor level in the retail industry

  • Exceptional proficiency in Microsoft excel and word

  • Proven ability to work under pressure and to meet tight deadlines.



 


WORKING CONDITIONS AND PHYSICAL DEMANDS



  • Exposure to mental stress

  • High pressure environment

  • Required to work beyond normal working hours on occasions.

  • Required to work on alternate weekends.

Original job SUPERVISOR posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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