Supervisor

Providing you with the highest quality

Supervisor Job Description

Responsibilities & Role

• Duties
  
  
  
  • Responsible for monthly Quality Checks (inspections) of assigned facilities
    
    
    
    • Taking photographs and reporting through JM app
    
    
    
    
  
  
  • Assist the Regional Manager with training and coverages of assigned facilities
    
    
  
  
  
  


• Properties
  
  
  
  • Inspect Assigned Properties
    
    
    
    • Report to and complete inspections under direction of the Regional Manager
      
      
      
      • Take photos (good performance pictures & areas that need attention)
      
      
      • Submit Quality Check via JM app upon inspection
      
      
      • Field any cleaning issues, problem-solve, and correct immediately, if possible while inspecting
      
      
      
      
    
    
    • Communicate with janitorial staff when doing well or if improvements are needed based on your report and under the direction of the Regional Manager
      
      
    
    
    
    
  
  
  
  


• Janitorial Staff
  
  
  
  • Ensure the training of any new hire is completed under the direction of the Regional Manager
  
  
  • Assist the Regional Manager retraining current staff
  
  
  • Fill in for cleaning staff time off requests or call-offs
    
    
  
  
  
  


• Supplies & Equipment
  
  
  
  • Manage and maintain supplies and equipment at each facility (vacuums, vacuum bags, mop buckets, mops, carts, storage areas/shelving, towels, cleaning products, etc.)
  
  
  • Stock locations when performing inspections under the direction of the Regional Manager
  
  
  • Communicate when additional or special supplies are needed to the Regional Manager
    
    
  
  
  
  


• Expansion
  
  
  
  • Current Properties
    
    
    
    • Discuss and recommend additional services (strip/wax, autoscrub, carpet cleaning, window services, deep cleaning, additional areas to be cleaned, etc.) to the Regional Manager & they will discuss with the clients
    
    
    
    
  
  
  
  

Skills/Requirements

• General Requirements
  
  
  
  • High school diploma
  
  
  • At least 2 years of commercial cleaning experience
  
  
  • Completion of our Janitorial Supervisor Training Program through TJS
  
  
  • Ongoing janitorial certification and specialty training
    
    
  
  
  
  


• Preferences
  
  
  
  • Associate's Degree
  
  
  • At least 1 year of management experience leading a team, training, and supervising
  
  
  • Janitorial training certifications
    
    
  
  
  
  


• Skills
  
  
  
  • Strong written and verbal communication skills
  
  
  • Confident, self-motivated, takes initiative, positive attitude, excellent interpersonal skills, professionalism, organized/productive, manages time well, desires to learn, able to problem solve, walks with integrity and honesty, and trustworthy
  
  
  • Has technical knowledge of chemicals, equipment, and commercial cleaning duties ○
  
  
  • Leadership skills, exemplifying servant leadership
  
  
  
  

Schedule

• Agreed upon with the Regional Manager based on best times to inspect assigned properties


• Part-time afternoon/evenings, must have opeb availability Monday - Sunday 7x a week and be on call as needed

Compensation & Benefits

• $16 - $17 per hour


• Hourly rate for training new hires or retraining current hires


• Travel time will be paid at hourly rate for direct routes to and from inspections


• If full-time, after 30 days: Dental insurance, vision insurance, & SIMPLE IRA 3% match


• If full-time, PTO days per employee handbook

Incentive Opportunities

• Employee Referral Bonus
  
  
  
  • $100 bonus for referring an employee to Pinnacle who stays 90+ days
  
  
  
  

***Must have a car and driver's license***