Supervisor - 3rd Shift Fulfillment Center (7:30pm - 5:15am)

Location: Milwaukee, WI

Shift: 3rd Shift (7:30pm - 5:15am)

Job Type: Full-Time | Hourly | On-Site

Reports To: Assistant Fulfillment Center Manager

Eligibility: This posting is intended for Wisconsin residents only

About the Role

Wantable is seeking a hands-on, people-first Fulfillment Center Supervisor to lead our dynamic 3rd shift team at our Milwaukee-based Fulfillment Center. In this critical, overnight role, you’ll supervise associates handling the picking, packing, and returns of curated fashion orders—ensuring accuracy, efficiency, and team success during off-peak hours.

This role is ideal for someone who thrives in fast-paced environments, embraces operational excellence, and motivates teams through positive leadership.

Key Responsibilities

• Lead the Team: Supervise Fulfillment Center Associates in executing nightly picking, packing, and returns processes.
• Operational Flow: Create and maintain efficient workflows by assigning tasks, monitoring performance, and aligning shift activity with daily goals.
• Coaching & Development: Train new team members, provide ongoing coaching, and help tenured associates continuously grow.
• Quality Control: Monitor work for precision, order accuracy, and compliance with SOPs. Uphold high standards in neatness and timeliness.
• Workforce Management: Track time & attendance, manage schedules, approve breaks, and support associate needs during the shift.
• Issue Resolution: Maintain team harmony and act quickly to resolve interpersonal or operational conflicts.
• Cross-Department Collaboration: Work closely with leadership and other shift supervisors to ensure seamless handoffs and issue reporting.
• Reporting: Complete daily reports and provide insight into trends, bottlenecks, and shift performance.
• Facility Oversight: Open and close the warehouse as needed; ensure shift safety and cleanliness.
• Step Up: Serve as acting Fulfillment Center Manager when required.
• This job description is not all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice.

• High School Diploma or GED Equivalent.
• Minimum 1 year of supervisory experience in a warehouse or fulfillment environment. 
• Excellent computer skills and the ability to learn new systems quickly.
• Strong interpersonal skills with the ability to communicate effectively across all levels of the company.
• Effective problem-solving abilities and sound decision-making under pressure.
• Professional demeanor with the ability to direct work constructively and collaboratively.
• Strong organizational skills and attention to detail.
• Comfortable adapting to change in a fast-paced, deadline-driven environment.
• Able to foster accountability, inspire high performance, and support associate success.
• Effective communicator and team collaborator.
• Valid driver’s license.

Preferred, but not required:

• Familiarity with Apple technology (iPads, iPhones, MacBooks).

• Working knowledge of Google products like Drive, Gmail, and Docs
  
  

Physical demands:

• Frequent standing and walking throughout the shift.
• Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling.
• Must be able to regularly lift up to 5 pounds and occasionally lift more than 75 pounds.
• Specific visual abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The Perks of Being Stylish

• We are conveniently located near General Mitchell Airport.  We’re a diverse and dedicated crew, making a difference for our customers and our community.
• Wantable team members enjoy free food, coffee, and drink in our HQ's Wantable Cafe. We have a laid-back, casual environment in a state-of-the-art HQ.
• We offer paid parental leave (mothers AND fathers), and a private room for nursing mothers.
• Even more exciting: paid vacation and 7 paid holidays per year, plus a 50% discount on all merchandise. You’ll be eligible for the discount on your first day. 
• Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K with employer match (both pre-tax and Roth options).