Supervisor, Accounts Receivable

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Job Description - Supervisor, Accounts Receivable

Red River is seeking a Supervisor, Accounts Receivable to join our growing team! This person will serve as the supervisor of the day-to-day operations of the Accounts Receivable team to ensure team is working efficiently towards the team goals. A supervisor can assign work tasks, realign tasks within the team, or take corrective actions to resolve employee disputes and productivity issues. General duties include completion of sales order to sales invoices, and assist with collection issues, along with other specific duties outlined below. Our goal is to provide our customers and sales staff with unparalleled customer service. This position plays an integral part of this goal.

Primary Position Tasks:

Convert sales orders to sales invoices

Review all documentation supporting a sales order for invoicing, including proof of delivery, etc.

Review sales contracts and customer purchase orders

Ensure tracking detail in sales order is correct for invoicing

Review all documentation for sales tax, freight, or misc. charges added on for customer invoicing

Invoice preparation by postage, email, and/or electronic invoicing

Follow-up with sales and/or associates for timely invoicing

Post all associated documents in Navision

Maintain relationships with customers and solve payment issues

Follow-up on receiving reports and invoice issues

Maintain all documentation relating to sales invoicing and collections, including sales credit memos and data entry

Maintain cash receipts data and input

Maintain Contract Vehicle (SEWP, GSA, etc.) detail and data input

Perform Month End reconciliation reports and journal entries

Maintenance contracts and incremental (monthly, quarterly, etc.) invoicing for Support Services, Professional Services, and Managed Services orders

Customer credit card processing

Processing of credit memos in Navision

Processing of new customer card requests

Provide backup for other staff during their absence

Other business duties assigned

Minimum Education/Certification/Experience Requirements:

7+ years’ relative experience in commercial and government invoicing, collections and sales & use tax experience

Degree in Business desired, major in Accounting or Finance preferred

Preferred Education/Certification/Experience:

Working knowledge of all aspects of Navision and Costpoint related to position

Working with office equipment

Workstation productivity software: Microsoft Outlook / Office (Excel, Word)

Internet research for invoicing and collections

Tracking of payments and shipments via customer portals or websites

Knowledge, Skills and Abilities:

The understanding, knowledge and the reading of customer contracts for invoice processing and payment collection

The understanding and knowledge of customer related websites for invoice submissions

Excellent written, verbal and communication skills

Strong organizational skills

Ability to multi-task and maintain accuracy under a heavy workload

Excellent interpersonal skills with ability to work well on a team

Working knowledge of Microsoft Office, especially Excel

Essential Elements

:

Ability to attend work for all regularly scheduled hours. Ability to work extended hours as necessary, particularly during “busy season” – September 1st extending into December. Sit for extended periods of time at computer terminal. It is anticipated the Accounts Receivable Supervisor will follow a timely process of helping to collect outstanding payments owed to Red River. This is important in providing the high quality of customer service expected from this position.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Special Requirements:

For non-New Hampshire locations, the ability to travel to New Hampshire office for training if needed.

Basic Qualifications:

U.S. Citizenship Required

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here (https://redriver.com/wp-content/uploads/2022/01/Benefits-At-A-Glance-2022.pdf) . If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

Red River does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our

Applicant Tracking

System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.

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Red River brings together the ideal combination of talent, partners and products to disrupt the status quo in technology and drive success for business and government. Red River serves organizations well beyond traditional technology integration, with more than 20 years experience in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support, sales and technical teams all work together to create a positive impact on citizens, soldiers, consumers and employees. That’s what it means to Rock the Red. Are you ready?

We work with purpose, looking to disrupt the status quo in meaningful ways.

We act with integrity, showing respect for all and demonstrating our commitment to ethics

We value collaboration and work as a team to accomplish goals

We elevate creativity, and support curiosity to re-imagine the use of technology

We have a strong work ethic, and seek continuous improvement in all we do

We embrace philanthropy, working together to drive positive change and lasting impact within communities around us

Please see the linked document below for our consumer privacy notice. The notice provides you with information about what Red River Technology LLC and its affiliates (collectively referred to as “Company”, “we”, “our” or “us”) may collect about you, how this information may be used by Company, your privacy rights and the Company’s obligations in accordance with California Consumer Privacy Act of 2018 ("CCPA") and the California Privacy Rights Act of 2020 ("CPRA").

https://redriver.com/wp-content/uploads/2023/08/CPRA-Notice-to-Employees-updated30.pdf

https://www.dol.gov/agencies/ofccp/posters
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