Supervisor - Ambulatory Operations

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

FTE: 1.0, Shift: Day, Schedule: Monday-Friday, Exempt

This position will support our Mary Bridge Children's Pediatrics - Covington. Additional information about this clinic can be found here:  https://www.marybridge.org/locations/mary-bridge-childrens-pediatrics-covington/

Position Summary

The Supervisor-Ambulatory Operations is responsible for the achievement of system goals around finance, quality, service, and engagement objectives through the oversight of all clinic operational functions, to include budget oversight, human resource management, and clinic through-put. The incumbent will supervise front and back office operational staff and perform human resource related functions such as recruitment, performance management, staff engagement and recognition as well as oversight of all operational duties related to staff scheduling, provider scheduling, and supply ordering.

Work situations are varied and require servant leadership traits, a service oriented professional manner, well developed communication skills, the ability to organize many functions simultaneously, discretion, and critical thinking. Decision making is required in the daily routine functions of the position. Major decisions are subject to review and approval. Internal contacts include department staff and management in such areas as HIM, IS, Patient Accounts. External contacts include patients, families, private physician offices, insurance companies, DSHS, and outside agencies.

Requirements

• Associate's degree or 2 years of experience in lieu of degree will be considered
• Two (2) years of experience in related professional or technical role/function
• Previous experience and demonstrated skills in a supervisory or lead capacity
• Consideration will be given to internal candidates not meeting all of the qualifications

About Covington Medical Center

MultiCare Covington Medical Center, a four-story, 58-bed hub, serves southeast King County with inpatient and outpatient surgical care, a birth center, primary and specialty care, urgent care, 24-hour Emergency Department, pharmacy, lab and imaging services. Clinicians benefit from a neighborhood-focused, team-oriented culture, delivering high-quality, patient-centered care in a rapidly growing community.

About the Covington Community

Covington is a friendly King County community with easy access to Seattle, Kent, Auburn and Maple Valley. With over 150 acres of parks, trails, waterways and sports facilities — plus a year-round aquatic center — the city provides abundant outdoor and family-friendly activities. Covington combines small-town charm with convenience and connectivity, offering a strong sense of community and an exceptional quality of life.

Why MultiCare?

• Rooted in the local community – Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years

• Growth and education – Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future

• Well-being and support – Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

• Living our values – Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other

• Belonging for all – Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued

• Pacific Northwest lifestyle – Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $71,677.00 - $103,168.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.