Supervisor - Ambulatory Operations

Where Kids and Families are Always First

MultiCare Mary Bridge Children’s Hospital is the state-designated Level II Pediatric Trauma Center and the only pediatric hospital in Washington’s South Sound Region dedicated to a comprehensive network of health services for children and adolescents. Our vision is to be the highest quality and safest place for children to receive care, where every child has a medical home and is supported by nationally recognized services and experience. Mary Bridge Children’s multi-disciplinary approach to care includes pediatric experts for emergency services, inpatient care, and outpatient specialty clinics, all specializing in kids and their unique needs.

FTE: 1.0, Shift: Day, Schedule: Monday-Friday, Exempt

This position will support our Mary Bridge Children's Pediatrics - Union Ave Clinic. Additional information about this clinic can be found here: https://www.marybridge.org/locations/mary-bridge-childrens-pediatrics-union-avenue/

Position Summary

The Supervisor-Ambulatory Operations is responsible for the achievement of system goals around finance, quality, service, and engagement objectives through the oversight of all clinic operational functions, to include budget oversight, human resource management, and clinic through-put. The incumbent will supervise front and back office operational staff and perform human resource related functions such as recruitment, performance management, staff engagement and recognition as well as oversight of all operational duties related to staff scheduling, provider scheduling, and supply ordering.

Work situations are varied and require servant leadership traits, a service oriented professional manner, well developed communication skills, the ability to organize many functions simultaneously, discretion, and critical thinking. Decision making is required in the daily routine functions of the position. Major decisions are subject to review and approval. Internal contacts include department staff and management in such areas as HIM, IS, Patient Accounts. External contacts include patients, families, private physician offices, insurance companies, DSHS, and outside agencies.

Requirements

• Associate's degree or 2 years of experience in lieu of degree will be considered
• Two (2) years of experience in related professional or technical role/function
• Previous experience and demonstrated skills in a supervisory or lead capacity
• Consideration will be given to internal candidates not meeting all of the qualifications

Why Mary Bridge Children's?

• Mission-driven: Partnering for healing and a healthy future for the patients and communities we serve 

• Award-winning: Named ‘Top Children’s Hospital’ for five years by the Leapfrog Group; physicians consistently named on ‘Top Doctors’ lists by Seattle Magazine, Seattle Met and the Tacoma News Tribune 

• Growing:  New pediatric hospital facility and medical office building opening in 2026 

• Leading research: MultiCare Institute for Research & Innovation partners with our pediatric providers, offering ground-breaking research and clinical trials 

• Employee-centric: MultiCare is consistently ranked among “America’s Best Employers by State” by Forbes 

• Lifestyle: Live and work in the Pacific Northwest surrounded by breathtaking mountain, forest and water views 

• Explore our services at marybridge.org

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $71,677.00 - $103,168.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.