Supervisor, Ballpark Security (Second Shift)

DEPARTMENT:                   Security & Transportation

REPORTS TO:                    Manager, Ballpark Security

STATUS:                              Full-Time; Non-Exempt

San Diego Padres Commitment:

The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We strive to create an environment for everyone by including perspectives from backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin.

If you are not sure you’re 100% qualified but are up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way. 

Your role as a Supervisor, Ballpark Security – 2^nd Shift:     

You will be primarily responsible for supervising and directing an assigned shift while developing, growing, and leading reporting security officers. You will provide a safe and secure experience for all who come to Petco Park while upholding the organizational core values to the highest degree possible.

All the responsibilities we will trust you with:                                      

• Always representing the Club in a positive and professional manner


• Other duties as assigned


• 
  Oversee Daily Security Operations
  
  
  
  • Supervise 24/7 security staffing, scheduling, and shift coverage utilizing ABI MasterMind
  
  
  • Conduct daily shift briefings to ensure that assigned officers are prepared for their shift and receive all necessary training and information 
  
  
  • Monitor Avigilon surveillance systems and coordinate incident responses
  
  
  • Ensuring security officers are trained to utilize Raven Controls Incident Management Software for all department logs, reports, equipment inventory, preventative maintenance and shift pass on reports are accurately maintained
  
  
  • Maintain accurate incident logs, investigation reports, and security audits
  
  
  • Provide regular updates to management and stakeholders
  
  
  • Supervise and lead escalated issues with patrons, VIPs, and staff professionally
  
  
  • Promote a safe and welcoming environment for all facility users
  
  
  
  


• 
  Assist in the development and enforcement of Security Protocols
  
  
  
  • Ensure compliance with organizational standard operating procedures (SOPs)
  
  
  • Ensure compliance with local, state, and federal regulations including those outlined by the California Bureau of Security & Investigative Services (BSIS)
  
  
  
  


• 
  Event Security Planning and Execution
  
  
  
  • Attend necessary meetings to obtain event operations and disseminate to department staff
  
  
  • Coordinate Ballpark Security support of Elite Security for Padres games, concerts, and other large gatherings
  
  
  • Liaise with law enforcement, emergency services, and event organizers
  
  
  
  


• 
  Personnel Management
  
  
  
  • Assist in the recruitment, training, and supervision of security staff and contractors including Allied Enhanced Protection Explosive Detection Canines
  
  
  • Conduct and participate in ongoing professional development
  
  
  • Manage time off requests and payroll submissions including all meal breaks
  
  
  
  


• 
  Emergency Preparedness and Response
  
  
  
  • Work with the Manager, Ballpark Security and Director, Security & Transportation to implement emergency action plans for fire, medical, and active threat scenarios
  
  
  • Assist in the development of regular drills and post-incident evaluations
  
  
  
  


• 
  Access Control and Perimeter Security
  
  
  
  • Oversee badge systems, entry checkpoints, and credentialing procedures
  
  
  • Ensure physical barriers and alarm systems are functioning properly
  
  
  
  


• 
  Risk Assessment and Threat Analysis
  
  
  
  • Identify vulnerabilities and recommend mitigation strategies
  
  
  • Stay informed on emerging threats and adjust protocols accordingly
  
  
  
  


• 
  Technology Integration and Maintenance
  
  
  
  • Work with IT to ensure cybersecurity measures for security systems
  
  
  • Oversee the upkeep of cameras, alarms, and communication tools
  
  
  
  

Your areas of knowledge and expertise that matter most:                     

• Experience in supervising on-site security teams and command center operations


• Familiarity with the Incident Command System (ICS) and emergency protocols


• Familiarity with Avigilon systems including CCTV, key card access, metal detectors, and radio communications


• Experience with security management software and digital log/reporting tools


• Ability to lead evacuations and coordinate with first responders during crises


• Strong leadership and team-building abilities in a 24/7 operational environment


• Knowledge of training programs, certification requirements, and use-of-force policies


• Experience supervising performance, discipline, and morale in high-stress settings


• Must have a general ability in technology and a variety of different types of applications


• Possess a high degree of discretion, integrity, professionalism, and accountability


• Proven ability to multi-task, attention to detail and manage projects on strict deadlines


• Strong ability and willingness to work with others in a collaborative, team environment


• Maintain consistent, punctual, and reliable attendance

You will be required to meet the following:

• Must be at least 18 years of age by the start of employment


• High School Diploma or General Education Degree (GED), or equivalent combination of education and experience, or higher


• Must have a valid BSIS Guard Card


• Must have a valid current driver's license with a good driving record (subject to review)


• Able to work flexible hours including evenings, weekends, holidays, and overtime as needed, however this position will primarily be working 1:00 PM until 9:30 PM during a five day work week. This includes the ability to be flexible to support baseball games, post-baseball games, non-baseball events, and traditional office hours, whichever is needed at any given time to meet operational requirements


• Proficient computer skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook. Ability to quickly adapt to and learn new programs, systems, and/or processes


• General knowledge of office skills, use of office equipment (copier, laser printers, fax machine, telephones, computers)


• Must possess effective written and oral communication and social skills with ability to deal with all levels of personnel and the public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines


• Excellent written and verbal skills with proven ability to correctly use punctuation and grammar


• Fluently bilingual in English/Spanish a plus


• Possess high degree of discretion, integrity, professionalism, and accountability


• Professional image and demeanor


• Able to travel as needed


• Minimum physical requirements: able to travel to and gain access to various areas of the ballpark for prolonged periods of time during games and events; able to ascend and descend stairs; able to lift and transport up to 50 pounds; able to ride a bicycle for prolonged periods of time.


• As a condition of employment, you must successfully complete all post-offer, pre-employment requirements, including but not limited to a background check

Pay and additional compensation:

Per the California pay transparency law, the base pay range for this full-time position is $25.38. As a candidate for this position, your pay and related elements of compensation will be contingent upon your work experience, education, job-related skills and any other factors the San Diego Padres considers relevant to the hiring decision for this position.

In addition to the base pay, the Padres believe in providing a very competitive and generous compensation and benefits package for its employees. Benefits include, but are not limited to:, Medical, Dental, Vision, 401(k) with employer match + automatic company Safe Harbor contribution, Basic Life Insurance (with option to purchase Supplemental Life Insurance), Pet Insurance, generous paid time off (PTO) and holiday program, paid employee parking, onsite barista service, employer provided game tickets to home games, onsite experiences, ballpark discounts on food and retail, work from home Fridays (during the off-season and when team is on the road), smart casual dress code and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended at any given time.

The San Diego Padres are an Equal Opportunity Employer.

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