Supervisor, Behavioral Therapy Services

The Supervisor is responsible for providing supervisory assistance to Behavioral Therapy Services Managers and Director regarding daily operations of facilities, team colleagues, and clients. Duties include assisting the Manager/Director in completing performance evaluations, training and supervising colleagues, monitoring staffing levels; collecting, reviewing and addressing client data; ensuring completion and approval of paperwork including (not limited to) application, release of information, opening, closing, IM+CANS, Recovery Plans, and daily service notes per agency policies and requirements of funding source;  day to day oversight of grant requirements including colleague requirements, data gathering, and data submission, and other special projects. In the absence of the Managers or Director, will also provide back-up supervision.  In the event of client crisis situations, will provide crisis services to Behavioral Therapy Services clients when primary clinician is unavailable.

Employee will adhere to the Memorial Health System (MHS) Code of Conduct, the MHS Ethics and Corporate Compliance Plan, MBH policies and procedures, as well as performance standards established by the governing board/administration and accrediting bodies.

Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.

1. Provides daily clinical supervision to Behavioral Health Therapy outpatient clinicians, case managers, and other programs as needed.
   
   
2. Provides training for new clinicians and case managers, monitor and provides ongoing training for all clinicians and case managers.
   
   
3. Ensures direct reports’ documentation and compliance with all funding sources and agency policy and procedures.
   
   
4. Provides timely licensed approval of all paperwork to ensure medical necessity and services justify billing.
   
   
5. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:

• SAFETY: Prevent Harm - I put safety first in everything I do.  I take action to ensure the safety of others.
• COURTESY: Serve Others – I treat others with dignity and respect. I project a professional image and positive attitude.
• QUALITY: Improve Outcomes – I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
• EFFICIENCY: Reduce Waste – I use time and resources wisely. I prevent defects and delays.

6. Provides assistance in completing staff performance evaluations.
   
   
7. Monitors and addresses all facility issues to stay in compliance with MBH and CARF standards.
   
   
8. Monitors Program staffing to ensure there is an adequate number of personnel to meet the established outcomes of person served, ensure the safety of person served, deal with unplanned absences, and meet MBH performance expectations. Approves staff time cards.
   
   
9. Monitors, develops, and implements; client data, service statistics, and care pathways.
   
   
10. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job.  Incumbents may be requested to perform tasks other than those specifically presented in this description.