Job Description - Supervisor - Call and Referral Support
Description
Wage Range: $38.87 - $62.18 per year
Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.
Job Summary: Provides supervision for daily operations of assigned outpatient clinic section (i.e. patient care team, front desk, records, ancillary services). Ensures optimal daily patient flow and allocation of resources to meet demand for services with available staff. Addresses patient care or service problems as necessary.
Primary Duties:
Assists with achieving budgeted expenses on a monthly and annual basis. On an annual basis, mayassist with development the office revenue, expense and capital budgets within EvergreenHealth guidelines.
Ensures the office and personnel are in compliance with EvergreenHealth policies. Ensures operation is in regulatory compliance with all governing agencies or bodies (OSHA, J C, Medicare, HIPAA etc.). May be responsible for the timeliness, accuracy and security of the patient medical record within the office.
May be responsible for ensuring training of staff in proper PMSI use and newly implemented EMR processes and procedures.
Works in collaboration for the development of continuous quality improvement culture and follows through of projects from design through completion, learning and next steps, in conjunction with department management and others as appropriate.
May be responsible for CQI indicator monitoring, data collection and reporting.
Performs other duties as assigned.
REQUIRED for the position:
Associate’s degree or equivalent combination of education and experience.
3 years of increasingly responsible operations experience in a health care setting, preferably in a medical clinic.
DESIRED for the position:
Bachelor’s degree
Benefit Information: Choices that care for you and your family
At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.
Medical, vision and dental insurance
On-demand virtual health care
Health Savings Account
Flexible Spending Account
Life and disability insurance
Retirement plans 457(b) and 401(a) with employer contribution)
Tuition assistance for undergraduate and graduate degrees
Federal Public Service Loan Forgiveness program
Paid Time Off/Vacation
Extended Illness Bank/Sick Leave
Paid holidays
Voluntary hospital indemnity insurance
Voluntary identity theft protection
Voluntary legal insurance
Pay in lieu of benefits premium program
Free parking
Commuter benefits
Cafeteria & Gift Shop Discount
View a summary of our total rewards available to you as an EvergreenHealth team member by clicking on the link below.
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