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High School graduate or equivalent required. Five (5) year’s experience in housekeeping or related field required.
Ability to make responsible decisions. And complete the functions of the Operations Manager/Director during his or her absence. Ability to communicate effectively in English both verbally and in writing. Ability to effectively handle employee coaching and disciplinary action in a professional and compassionate manner. Ability to effectively handle customer request and or concerns in a friendly and professional manner
SKILLS:
Demonstrates ability to coordinate daily work schedules and assignments for adequate coverage. Demonstrates ability to ensure that work that meets quality standards. Demonstrates ability to hold staff accountable to the expectations of the organization. Knowledge of general office procedures (organization, filing, supply, inventory, etc.) and phone skills (including two way radios, Ascom phones, multiline phones, pagers, etc.) Basic computer skills (e.g. word processing (Word), spreadsheet applications, (Excel) Basic computer skills in other computer skills (e.g. Microsoft Office, Microsoft Outlook, PowerPoint, etc.) Ability to become familiar with all EVS duty list, policies, procedures and protocols. Ability to learn and efficiently use all internal software used within the department (timekeeping, work order, supply, quality, personnel, etc.)
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