Supervisor Environmental Services

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:                                      Supervisor Environmental Services       

REPORTS TO POSITION:        Manager of Environmental Services

DEPARTMENT:                         Environmental Services

DATE LAST REVIEWED:          December 6, 2023

OUR VISION:                Creating America’s healthiest community, together

OUR MISSION:             In the spirit of love and compassion, better health, better care, better value

OUR VALUES:              Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: Environmental Services (EVS) is responsible for maintain a clean and safe environment throughout the hospital. EVS cleans and disinfects all surfaces. We provide cleaning standards that support a safe environment for patients, families, visitors, and caregivers.

POSITION OVERVIEW: The Supervisor Environmental Services is responsible for supervision of the Environmental Services staff. The Supervisor ensures staff are providing excellent customer service and the quality of cleanliness of the building meets or exceeds the expectation of the organization.  This position directly supervises staff on the campus and is the primary back up for the Environmental Services Manager. This position directly manages caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Monitors staff throughout shift to ensure adherence to guidelines and job standards to ensure facility cleanliness and sanitary guidelines are adhered to. Responsible for quality of service provided by the department.  Inspects areas for cleanliness and then makes corrections.

Prepares, updates and manages schedules.

Reviews, updates and approves staff timecards.

Trains and mentors new hires to acclimate the new hire to the expectations of the job.  Assists in ongoing training of staff as needed.

Assist department manager in the hiring, coaching and ongoing performance management of staff Issues corrective action as needed and follows up with caregivers to ensure performance standards are maintained.

Coordinates, prepares and delivers regular performance reviews. Maintains regular rounding schedule with Caregivers and other hospital staff including peer Supervisors and Managers.

Monitors and ensure all direct reports are current with compliance and safety requirements.  Implements and manages safety directives and goals.  Regularly monitors staff to ensure safety guidelines are followed.

Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate

Maintains positive working relationships and fosters cooperative work environment with patients, guests and other caregivers.

Orders departmental supplies and notifies management of needed supplies.

Maintains a thorough knowledge of cleaning processes, regulatory requirements, infection control policies, codes and disaster response process.

Inspects areas during shift for cleanliness and then directs staff to make proper corrections to ensure sanitation for assigned areas. Follows guidelines and job standards established by the department manager and hospital to ensure facility cleanliness and sanitary guidelines are adhered to.

Directs and participates in Quality Improvement activities as required to improve the environment for St. Charles Health.

Inputs needed repairs into the hospital facilities maintenance software per St. Charles Health System guidelines.

Supports the vision, mission and values of the organization in all respects.

Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients, and guests.

Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. 

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION              

Required: High school diploma or GED.

Preferred: Associate degree.

LICENSURE/CERTIFICATION/REGISTRATION

Required: Ability to travel to all St. Charles Health System worksites required.

EXPERIENCE

Required: 1-year related experience. Previous leadership experience.

Preferred: Previous management experience.   

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Skills:

General:

Demonstrated ability to handle multiple priorities throughout shift while continuing to maintain high quality and effective responsiveness.

Ability to effectively interact and communicate with internal and external customers/patients/family members.

Strong team working and collaborative skills.

Ability to multi-task and work independently. 

Attention to detail. 

Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL’s. 

Read and interpret department instructions, labels, manuals and work instructions to perform required housekeeping duties.

Ability to follow verbal and written communications in order to complete duties and assignments.

Basic math skills in order to calculate concentrate and solution mixtures.

Position Specific:

Knowledge of cleaning supplies and processes

Ability to operate cleaning equipment and use approved cleaning solutions.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds.

Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.

Rarely (10%): Keyboard operation.

Never (0%):  Ability to hear whispered speech level.

Exposure to Elemental Factors

Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

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Schedule Weekly Hours:

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