Supervisor - Food and Beverage

Responsibilities

• Ensure consistent high - quality service to all our team members and guests. 


• maintain guest service standards and ensure team members perform those standards to achieve favorable gaming experience for guests. 


• Assist the culinary teams in quality checks for all food and beverage presentations and displays throughout the division. 


• Monitor all wait stations, host stand, and general appearance of the restaurant to assure cleanliness and compliance with company standards. 


• Assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost. 


• Oversee inventory. Maintain and order inventory as needed to serve guests. 


• Manage escalated guest service issues appropriately and discreetly. 


• Have knowledge of guest alcohol limitations and company policy and procedure regarding alcohol consumption.


• Others duties as assigned. 

Qualifications:

• High school diploma or GED equivalent is preferred.


• At least three years of supervisory experience in restaurant operations, or the equivalent combination of education and experience is preferred. 

Target Salary Range : $22.07 per hour

WORKING ENVIRONMENT & PHYSICAL EFFORTS

The hospitality industry is a 24 Hour 365-day operation.

This position will primarily be indoor under controlled temperatures.

Occasional exposure to outdoor climates

Occasional: standing, walking, and lifting up to 25 pounds    

Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands

Speech and Vision abilities are required