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Supervisor - Haus'keeping (Housekeeping)

icon building Company : Gravity Haus
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Supervisor - Haus'keeping (Housekeeping)

Description

More About You:

  • You are passionate and engaged in providing the ultimate guest and team member experience.
  • You’re a resourceful, self-motivated leader who’s comfortable navigating ambiguity and carving a new path with minimal direction.
  • You’re able to adapt dynamically to shifting internal and external conditions.
  • You have exceptional emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members and stakeholders at all levels.
  • You can anticipate future trends and consequences and adjust accordingly.
  • You’re a true team player who can set your ego aside and find win-for-all solutions.
  • You have excellent written and spoken English skills
  • You excel at problem solving
  • You are adaptable and innovative
  • You voice your opinions and share ideas and best practices
  • You collaborate to work smarter, not harder
  • You have an appreciation for and commitment to the outdoors, sustainability, and your own personal growth. 

Requirements

What You’ll Do:

  • Ensure the consistent execution of service standards
  • Cultivate friendships within the Gravity Haus community
  • Provide excellent anticipatory service support to guests
  • Build daily boards for each housekeeper based on arrivals, departures, inhouse and take into consideration VIPs and special requests
  • Train all team members to ensure efficiency and safety
  • Ensure team members have all supplies needed
  • Maintain housekeeping tools and equipment
  • Communicate with Front Desk each day regarding priority rooms for early arrivals and VIPs
  • Daily use of Alice software to connect with guests and resolve housekeeping requests
  • Refill and track minibar items
  • Communicate efficiently with all Gravity Haus divisions to create a memorable guest experience. 
  • Oversee all Housekeeping and Laundry operations
  • Ensure all monthly budgets are managed to bottom line margins
  • Manage room assignments as needed
  • Flex staff as needed (cut team members when slow and call in when needed)
  • Manage linen and product inventory for Housekeeping
  • Purchase and expense tracking for cleaning chemicals and operating supplies
  • Hire, train and develop a pipeline of leadership and talent on property to GH standards
  • Bridge communications across the property
  • Be a Gravity Haus Ambassador with an active part in our mission and vision. 
  • Understanding hospitality scheduling revolves around “guest need” and our hotel operates 24 hours a day, 7 days a week, 365 days a year.
  • Provide a genuine and elevated guest experience with a community focus, sustainable approach and driven attitude. 
  • Coordinate and communicate with maintenance on a daily basis 
  • Manage the purchase and expense line to include invoice coding. 
  • It is preferred you are proficient in both English and Spanish speaking skills 
  • Bring your personality to work
  • Have FUN!
  • Be an Ambassador for Gravity Haus, sharing our mission and and vision to build our globally conscious community for the modern adventurers! 

Embrace the Gravity Haus core values of: 

  • Keep Growing
  • Bring Others Along
  • Create Powerful Moments
  • Be “All-In” + Go the Distance 
  • Make it Better than You Found It

Education and Experience

  • 1 plus years of housekeeping experience preferred

Physical Requirements

  • Ability to stand for long periods of time
  • Ability to lift up to 50lbs 
  • Twisting, Bending, Lifting
  • Pushing carts
  • Walking stairwells
Original job Supervisor - Haus'keeping (Housekeeping) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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