Supervisor in Training

Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.

Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam in Mechanicsburg, PA.

Merchology seeks a Supervisor in Training to join our Operations team. Reporting to the Operations Manager, the Supervisor in Training is a critical role that is responsible for overseeing team performance to successfully meet company cost, quality, and delivery objectives.

Shift: Second. This position will typically work Monday-Friday 2:30pm to 11:00pm, with occasional OT as needed.

A successful Supervisor in Training will:

• Take ownership and accountability for all safety and quality incidents within your area of responsibility.
• Understand how to conduct individual and team performance feedback and coaching conversations.
• Understand how to interview and evaluate applicants for open positions.
• Participant in hiring peak season staffing, interviews, training, and onboarding.
• Identify problems, develop solutions, and suggest changes when necessary.
• Support the tracking and communication of key area metrics to team and stakeholders.
• Support project improvements across facilities and departments.
• Understand and support attendance recordkeeping and documentation.
• Work positively within and across departments to gather information needed to make decisions and support overall success on the company.
• Take corrective action and work with other Supervisors and Managers on any disciplinary decisions.
• Crosstrain in all areas to support various teams in the absence of the Supervisor/Manager.
• Be prepared to take on a leadership opening in any department or shift.
• Inspire, influence, and guide others to participate in common goals.
• Learn and implement EOS structure and principles for everyday success.
• Foster a culture centered around Merchology’s Core Values - exhibit Servant Leadership ideologies while coaching employees for success.
• Additional projects or duties as assigned.

REQUIRED QUALIFICATIONS

• Ability to stand for 7-9 hours per day.
• Previous leadership experience or education
• Detail oriented, organized, and accurate
• Positive attitude and team leadership
• Intermediate skills and knowledge
• Ability to lift up to 40 pounds repeatedly.
• Ability to read and understand basic English instruction (colors, left/right)
• Excellent employee relations skills and ability to lead in a team setting
• Excellent ability to make decisions

PREFERRED QUALIFICATIONS

• Experience working in a manufacturing setting
• Bilingual English/Spanish
• Previous knowledge of sewing and embroidery machines

WHAT WE OFFER

In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:

• The pay range for this role is $25 to $27 per hour
• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA
• Company-paid life insurance and short-term disability
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees in Social Events, Wellness, DE&I and Giveback

LOCATION

• 5045 Ritter Road, Mechanicsburg, PA
• Fully on-site role

INDUSTRY

• Business to Business E-commerce and Apparel

Merchology is an equal opportunity employer and Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email [email protected] for assistance.