Supervisor Inb Otb

Position Summary

The Inbound/Outbound Supervisor is responsible for overseeing daily receiving and shipping operations to ensure accurate, timely, and efficient movement of goods within DAISO USA’s distribution center. This role leads a team of warehouse associates, monitors inventory transactions, and enforces safety and operational standards to meet productivity and service goals.

Key Responsibilities

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  Supervise and coordinate all inbound receiving and outbound shipping processes

  
  


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  Ensure timely unloading, staging, picking, packing, and shipping of products

  
  


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  Oversee putaway and stock rotation in collaboration with inventory and replenishment teams

  
  


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  Communicate with vendors, carriers, and internal departments to resolve discrepancies and support workflow

  
  


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  Train, coach, and schedule warehouse staff across multiple shifts

  
  


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  Monitor team performance, enforce standards, and support corrective actions when necessary

  
  


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  Utilize Warehouse Management Systems (WMS) to track inventory movement and maintain accurate documentation

  
  


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  Conduct routine cycle counts and ensure inventory accuracy

  
  


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  Enforce safety protocols in accordance with OSHA and DAISO policies

  
  


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  Maintain a clean, organized, and safe warehouse environment

  
  


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  Participate in incident investigations and ensure corrective actions are implemented

  
  

Qualifications

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  High school diploma or GED (preferred)

  
  


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  3–5 years of warehouse experience, with 2+ years in a supervisory or lead capacity

  
  


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  Knowledge of inbound and outbound logistics operations

  
  


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  Familiarity with WMS, RF scanning, and shipping systems

  
  


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  Experience operating forklifts or warehouse equipment (certification preferred)

  
  


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  Strong communication, leadership, and organizational skills

  
  


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  Ability to multitask and make decisions in a fast-paced environment

  
  

Physical Requirements

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  Ability to lift, carry, push, and pull up to 40 lbs

  
  


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  Frequent standing, walking, bending, and reaching

  
  


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  Ability to work in warehouse conditions with variable noise, dust, and temperature levels

  
  

Work Environment

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  Indoor distribution center setting

  
  


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  Shift-based schedule; weekend and evening availability required

  
  


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  Regular interaction with warehouse teams, leads, and external partners