Supervisor, Independent Care Services

Supervises FTEs: Yes Number of FTEs Supervised: 5+ Exercises full management authority including performance reviews, discipline, termination and personnel hiring Yes Annual Revenue in Dollars: N/A Annual Expense in Dollars: N/A Population Served Age of Population Served - Choose all that apply ☐ Infant (birth - less than 1 year) ☐ Pediatric/Adolescent (1 - less than 18 years) ☒ Adult (18 - 64 years) ☒ Geriatric (65 years & older) ☐ All Age Groups (Birth & Above) ☐ Not Applicable Organizational Standards § Provides direct supervision of Independent Care Services / Safety Sitter staff including: o Onsite supervision o Annual reviews o Management of productivity o Monitoring of compliance with Fidelity and State regulations § Keep progress notes using the tools and processes established by Fidelity Health care, provide summaries and reevaluations if indicated, and submit documentation according to established policy. § Participate in multidisciplinary process improvement teams as appropriate. § Provide Independent Care Services representation and leadership for Fidelity Health Care in professional settings as appropriate. § Responsible for day to day operations of Independent Care Services. § Responsible for opening Independent Care cases and managing patient cases and payor sources. § Participates in marketing and further development of Independent Care Services. § Attend scheduled staff meetings. § Maintains professional growth and development. § Acts as a role model for customer service activities. This position requires daily interaction with Independent Care Services, administrative staff, physicians and consumers. He/she must demonstrate the ability to deal effectively with all internal and external customers. This may include travel to other designated locations. As assigned The above duties and responsibilities may be essential job functions subject to reasonable accommodations. All job requirements listed include the minimum knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be constructed as an exhausted statement of duties, responsibilities, and requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.  Type of degree: Associates  Area of study or major: LPN or Business Management  Preferred educational qualifications: Graduate of accredited LPN School or Associates Degree  Position specific testing requirement: N/A Minimum Level of Experience Required: 1 - 3 years of job-related experience  Minimum of one year supervisory experience, preferred  One year experience in a health care setting (hospital, clinic, rehabilitation center, home care, etc.).  Excellent customer service skills required  Experience with office management skills: customer services, answering phones, filing, etc.  Must be capable of standing, stooping, bending and lifting up to 50lbs  LPN, STNA or CNA,