Supervisor, LED QC

Location: Orlando, FL | Full Time | Pay Range: $54,678.86-$65,878.15 per year(Based on experience and qualifications)

Why This Role Matters

Quality is more than inspection. It's the discipline that protects customer confidence, supports operational performance, and drives continuous improvement. In this role, you'll lead quality control efforts, develop your team, and help create the systems and processes that strengthen performance across the business. 

About LMG

LMG is a full-service event technology provider delivering video, audio, lighting, and LED solutions for corporate events, conventions, and live productions. Founded in 1984, LMG has grown from a one-room video rental office into a trusted partner for Fortune 500 companies across the nation and worldwide. As part of the ETP family of brands, we go Beyond Technology by providing innovative solutions you can trust.

What You'll Do

Lead Quality Operations

• Coordinate daily quality control activities by assigning work, setting priorities, and directing team efforts.


• Develop, implement, and maintain quality control procedures that support established standards and customer expectations.


• Monitor production, packaging, and warehouse quality outcomes to ensure consistency and reliability.

Drive Continuous Improvement

• Improve operational systems, workflows, policies, and reporting processes that support stronger business performance.


• Play a key role in long-term planning initiatives focused on operational excellence.


• Contribute to organizational planning and strategy as part of the management team.

Develop and Coach Your Team

• Set clear goals and expectations for direct reports.


• Provide timely feedback, recognize strong performance, and address performance gaps.


• Identify training and development opportunities that help team members grow professionally.


• Support performance reviews and career development planning.

Strengthen Customer Satisfaction

• Track and document customer feedback related to product performance, specifications, and reliability.


• Use quality data and operational insights to drive corrective actions and process improvements. 

Partner Across the Business

• Collaborate with operational leaders and cross-functional teams to implement changes effectively and efficiently.


• Support workforce planning efforts to ensure staffing aligns with approved business needs.

Champion Safety and Accountability

• Conduct regular safety audits within assigned areas.


• Promote a culture of accountability, continuous improvement, and operational discipline.

What You Bring

• High school diploma or equivalent.


• GDAP qualifications or 5–7 years of experience in audiovisual operations, quality assurance, inventory control, or a related warehouse environment. 


• Experience leading teams, setting priorities, and managing performance.


• Strong problem-solving and analytical skills with the ability to identify issues and drive effective solutions.


• A commitment to safety, quality, and continuous improvement.


• The ability to build strong working relationships across departments and influence positive change.

Why You'll Love It Here

• Lead meaningful quality initiatives that directly impact customer satisfaction and operational success.


• Influence processes, systems, and long-term improvement strategies.


• Grow and develop a team while building your own leadership experience.


• Join a company that values trust, innovation, teamwork, professionalism, and continuous improvement. [Supervisor...Operations | Word], [etpnet-my....epoint.com]

Benefits

Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company contribution, paid time off, and company holidays.

Ready to Get Started?

If you're passionate about quality, operational excellence, and developing high-performing teams, we'd love to hear from you. Bring your expertise and help us continue delivering innovative solutions our customers can trust.

Equal Opportunity Employment

Entertainment Technology Partners and its family of brands are proud to be an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations to qualified individuals with disabilities and to disabled veterans throughout the application and hiring process. If you need an accommodation to apply, let us know and we will work with you.