Supervisor - LINK - Merdian/Jackson

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first


• Relationships matter and our differences make us stronger


• We take great joy in service to others


• Our families and our communities deserve our very best

Canopy has been designated a Great Place to Work® for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2026-2027. Canopy’s employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.

Supervisor Position Overview:

• Provide administrative supervision and support to the LINK team members delivering services to the families who participate in the LINK Program. 


• Demonstrate strong organizational and leadership skills and will coordinate caseloads and ensure that the team members provide all required assistance to families in a timely, compassionate, and competent fashion.


• Show an ability to manage a mobile workforce to achieve maximum efficiency and standard of care. 


• Monitor team members to ensure program compliance and fidelity with standards of care, evidence-based practice, and Canopy’s trauma informed care model.   

Job Responsibilities:

• Maintain CPR and First Aid certification


• Assist in planning, managing and supervising the Link Team in accordance with standards of care.


• Assist in maintaining fidelity to the model and coordinating outcomes data with the team.


• Implement programmatic plans, as directed.


• Implement policies and procedures assuring the effective operation of the Program


• Assure the integrity of the program within the teams


• Review current program designs and assists in modification, as necessary.


• Assure integrity of client records and personal data.


• Conduct ongoing audits of charts to ensure timely and proper documentation.


• Assist in establishing and maintaining procedures regarding client confidentiality, as needed.


• Plan and implement staff development.


• Assuring that each client is receiving care through ongoing reviews.


• Oversee the case and discharge planning process for each client.


• Document regular supervision meetings with staff.


• Inform staff and/or other program personnel of client and family/guardian concerns, when appropriate.


• Must demonstrate the ability to adhere to the organization’s code of ethics.  


• Carry out all administrative duties, including: Provide routine staffing for Family Navigators to assist with any questions; Verify and approve time sheets for all supervisees on a bi-weekly basis; Hire and terminate personnel, in consultation with the District Manager and HR.


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  Perform ongoing feedback and evaluations.

  
  


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  Ensure timely submission of all program reports, data collection, and quality management reports.

  
  


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  Meet weekly with Quality management to ensure integrity of data collection and dissemination of program measures to the team.

  
  


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  Fill in for staff during sickness and annual leave when necessary.

  
  


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  Perform other duties as, assigned.

  
  

Required Qualifications:

• Master’s degree in Social Work, Counseling, Social Rehabilitative Services or related field. 


• Must demonstrate competence in writing program materials, completing reports, and assisting with preparation of reimbursement documents related to payment for services.


• Some experience with general marketing of programs and services to select groups required. 


• Must be at least 21 years of age, have a valid driver’s license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle for organization business.  


• At least two (2) years’ experience working with children and families, and two (2) years of supervisory experience preferred.