Supervisor of Aerial Adventure Park

Supervise Guides working at the Aerial Adventure Park & Treehouse Park

Essential Duties and Responsibilities:

• Supervise all staff in Aerial Adventure Park and Treehouse Play Area


• Schedule staff for shifts of work.


• Review time cards and payroll


• Greet guests and provide them with general course information & direction.


• Check guests to ensure waivers are signed & tickets are purchased.


• Familiarize guests with the safety equipment used on the course.


• Observe and assist guests as they maneuver throughout the attraction.


• Verify guests meet the age and weight restrictions of attraction.


• Assess guest age and skill level/ ability and make recommendations.


• Ensure that guests are using equipment properly and safely.


• Monitor ticket times to assure everyone gets allotted time on course.


• Perform retrievals and evacuations when necessary.


• Provide basic first aid care when necessary.


• Perform course and gear inspections and maintain proper documentation.


• Assist with the upkeep of grounds & maintaining park equipment.


• Ensure that all guests have a fun and memorable experience.


• Perform other tasks as assigned by manager.

Minimum Qualifications (Knowledge, Skills, Abilities):

• Skilled in providing outstanding customer service.


• Display good judgment skills in making decisions.


• Must follow company procedures for maintaining a safe workplace.


• Must pay attention to detail and have an extreme dedication to safety.


• Must have a friendly and fun disposition and connect with guests.


• Prior experience working with children helpful.

Core Competencies:

• Decision Making: Use sound judgment to make good decisions.


• Friendly Service: Treat people courteously and respond in a helpful manner.


• Motivation: Maintain and display a high level of energy & enthusiasm.

Physical Demands:

• Must be comfortable working at heights up to 30 feet.


• Must be physically fit and able to lift up to 50 lbs.


• Must be under the maximum course weight requirements of 275 lb.


• Must be able to stand, bend, climb, lift, reach, and pull repetitively.


• Must be mentally attentive and focused at all times.


• Must be comfortable working outside in all weather conditions.

Shift Requirements:

• Weekend and holiday mandatory.


• May cover shifts for both attractions, Aerial Adventure Park and Tree House Trail.

Age Requirements:

• Applicants must be at least age 18 for park operator & monitor positions


• Cori background check required prior to being hired.


• First aid & CPR certification preferred.


• Must successfully complete Aerial Park Course training.


• Mandatory one day training in June