Supervisor of Billing & Collections

Sign-On Bonus: $2,000 after 90 days of employment!!!

About HouseWorks

Fueled by a real understanding of today’s challenges, HouseWorks is committed to a fundamental re-imagining of what it means to age. With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. HouseWorks has grown to be one of the largest single-site private home care companies in the country and is dedicated to improving the health and well-being of its employees and the people it serves. We are embarking on an exciting new growth chapter that focuses on client service excellence, caregiver engagement, technological innovation, and growth in new markets. 

Job Summary

The Billing and Collections Supervisor will be responsible for supervising the authorization, billing and collections processes within the financial operations department. This will include supervising team members for timely billing, payment reconciliation and reporting as needed.

Essential Duties and Responsibilities:

• Oversee day-to-day department processes related to authorization, billing for services rendered, ensuring accuracy, timely billing & collections
• Supervise assigned direct reports and monitoring workloads
• Maintain detailed records of authorization, billing and collection activities.
• Assist to monitor accounts receivable, and service as a liaison between internal and external parties
• Collaborate with internal departments to resolve billing discrepancies.
• Communicate effectively with insurance companies, patients, and healthcare providers regarding billing inquiries and collections issues.
• Hiring, training, and supervising direct support staff, and ensuring they work efficiently
• Serve as a support staff back up
• Collaborate with team members and management for overall team and company goals
• Assist with other assigned tasks and projects as needed.

Qualifications and Skills:

• Associate or bachelor’s degree in accounting, Finance, Business Administration, or related field.
• 3+ years of experience in billing, payor, and collections processes, preferably in a healthcare setting
• Familiarity with invoicing various formats (UB04, 1500), and authorizations for Home Care services is advantageous.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal
• Ability to work independently and as part of a team in a fast-paced environment.

Work Environment:

• Hybrid – 3 days in office 2 days remote after training period is complete.

HWOS1000

HouseWorks is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.