Supervisor, Organ Preservation

Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion, and Eagerness.

About the Supervisor, Organ Preservation

The Supervisor, Organ Preservation assists the Manager, Organ Utilization in facilitating the day-to-day operations of the Preservation Coordinator (PC) team. The supervisor will assist in the daily supervision, training and performance evaluation of the Preservation Coordinators. This position is responsible for leading the organ preservation staff in efforts to maximize donation and organs transplanted per donor.

The supervisor is also responsible for assisting the Clinical Education team with developing and implementing all aspects of the PC staff training and continued professional development. This includes, but is not limited to, onboarding, didactic and clinical training, revising training materials, and coordinating training activities of new PCs and continuing education activities.

The supervisor is also responsible for the duties of the Preservation Coordinator role. This includes overseeing the living-related donation coordination and preservation process, and medical research and education. The supervisor is also responsible for monitoring and maintaining the call schedule, including PTO requests.

* Must have organ preservation / perfusion experience, and hold current industry certification – CTP or CPTC 

* Must live within the Phoenix, Arizona metropolitan area or be willing to relocate. This is not a remote position. 

Essential Duties & Responsibilities

1. Supervises Preservation Staff
   • Supports hiring, onboarding, training, and ongoing professional development of clinical staff, including preserving competency through education and collaboration with Clinical Education and Hospital Engagement teams.
   • Evaluates staff performance in coordination with leadership, providing feedback, completing reviews, and assisting with disciplinary actions while modeling organizational core values.
   • Coordinates team operations, including scheduling on-call rotations, overseeing living donation processes, and managing organ recovery supplies and office functions.
   • Serves in key clinical and leadership roles such as Organ Preservation Advisor on Call (AOC), and provides coverage for organ preservation during high-demand periods.
   • Leads quality improvement efforts, facilitates team meetings, and ensures effective systems training (e.g., TransNet) and continuous enhancement of clinical practices.
2. Training in Compliance with Regulatory Guidelines
   • Partners with the Clinical Education team to support training operations, develop and update training materials, and implement continuing education programs and competencies for Preservation Coordinators and clinical staff.
   • Supports onboarding and mentorship of new clinical staff, facilitates completion of training requirements (e.g., lectures, exams, didactic sessions), and provides ongoing feedback to ensure timely progress and competency development.
3. Administrative
   • Reviews and approves timecards of assigned team members.
   • Assists in the coordination and revisions of the on-call scheduling of all recovery as needed.
   • Assists in the implementation of strategic planning with department and organizational leadership.
   • Based on quality reviews of preservation processes, make recommendations to the Manager, Organ Utilization and/or Manager, Quality & Regulatory Compliance for quality improvement projects
4. Other Duties
   • Maintains clinical skills, participates in on-call schedule. Threshold 4-6 12-hour call shifts, depending on role/department needs.
   • Provides relief for call schedule in times of absences and high activity in organ preservation.
   • Assists clinical leadership with special projects, as assigned.
   • Performs related duties, responsibilities and projects as needed and/or assigned.
5. On-Call & Office Requirements
   • Shares on-call responsibility on a rotating basis with other staff in the preservation role 
   • Office hours as required and/or assigned, including attendance at monthly staff meetings. Minimum of 2-3 office days per week.

Performs other duties as requested by the leadership team. Maintains an environment that supports professionalism, teamwork, effective communication and displays DNA’s core values. 

Schedule: Administrative duties are primarily Monday-Friday. Clinical shifts and AOC duties include responsibilities on nights and weekends. Clinical shifts may include travel within the state of Arizona via ground or air.

Requirements

Minimum Education:

• H.S. Diploma

Preferred Education:

• Associate, Bachelor, or Master's Degree in an applicable field

Minimum Experience:

• 3 years of organ preservation experience
• 1 year of precepting experience
• Certified Transplant Preservationist (CTP) or Certified Procurement Transplant Coordinator (CPTC)
• Excellent verbal and written communications skills
• Impactful presentation and facilitation skills

Preferred Experience:

• 5 years of organ preservation experience
• Experience in strategic planning of short term and long-term staff development, educational goals, and knowledge transfer
• Experience in developing, implementing, and maintaining training systems, and most importantly - coaching and developing others to improve their clinical practice

We Offer

• Competitive exempt salary w/ applicable supplementals
  • Hourly range: ($41.02 - $51.27)
  • Annualized range: ($85,314.11 - $106,642.64)
• Annual organizational incentive program
• Medical, dental & vision insurance
• Paid life and long-term disability insurance
• Voluntary life insurance options
• 403(b) employer match and profit sharing
• Tuition assistance program
• Employee wellness & assistance programs
• Inclusive culture – consistently recognized as a top workplace in Arizona.
• Tobacco-free, drug-free workplace

All your information will be kept confidential according to EEO guidelines.

Donor Network of Arizona is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected characteristics as outlined by federal, state, or local laws.  All employment is based on qualifications, merit and business need. If you require a reasonable accommodation due to a disability during the application or interview process, please contact our team at [email protected]. We are committed to maintaining a drug-free workplace.