SUPERVISOR- PATIENT ACCESS

Minimum Level of Education Required: High School completion / GED Minimum Level of Experience Required: 1 - 3 years of job-related experience Prior job title or occupational experience: 2-4 years customer service experience Prior specific functional responsibilities: Experience in Microsoft Office Preferred experience: Knowledge of healthcare laws and working in hospital EMR systems. Must have excellent communication skills, proven leadership abilities, advanced interpersonal skills to provide leadership to assigned staff and to maintain effective communications with patients, physicians, visitors, and a variety of internal employees. Analytical skills necessary to examine and make recommendations in all areas of responsibility. Must have proven problem resolution skills including employee counseling, patient/physician/ancillary department issues, equipment malfunctions.