Supervisor Patient Financial Services - Remote Seattle

This position is accountable for overseeing day-to-day operational activities, accurately assess the workload and deploy available team resources optimally, maintain compliance and quality standards and ensure timely billing and collection of receivables to avoid loss of revenue. This leader will work report to the Revenue Cycle Manager and aid in development of annual revenue cycle goals.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 3 years Medical account collection experience.
• A track record in taking decisive action to implement new processes, solutions or changes.

Preferred Qualifications:

• Associate's Degree in Accounting or Business. or
• Bachelor's Degree in Accounting or Business. or equivalent educ/experience
  • 3 years experience in lieu of degree

Job Essentials

• Oversee daily revenue cycle operations, including billing, collections, accounts receivable, claims processing, and account auditing.
• Ensure compliance with quality, regulatory, and organizational standards while meeting operational and financial goals.
• Monitor revenue cycle key performance metrics
• Lead, coach, train, and evaluate staff performance, including timecard and PTO approvals.
• Resolve complex account and claims issues, implement corrective actions, and support process improvements.
• Collaborate with internal stakeholders to optimize workflows, reduce denials, and improve revenue outcomes.
• Maintain departmental policies, procedures, reporting, and effective communication across teams.
• Perform other related duties and special projects as assigned.
   

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.  We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.