Supervisor Pharmacy Resolution Center

At Franciscan, our Pharmacy Resolution Center Supervisor is critical for providing pharmacy program solutions which shift medication-based tasks away from primary and/or specialty care office staff and providers enabling them more time for direct patient care. In this role you will manage the refill protocol team who are reviewing refill requests, answering patient refill voicemails, and pharmacists signing orders under protocol and medication prior authorization processing on behalf of enrolled offices. You may also advise healthcare team members on any pharmacy related questions including appropriate prescribing of medications, supplies and related processes.

THIS IS A HYBRID POSITION. 4 DAYS ARE WORK FROM HOME. ONE DAY IS ONSITE AT FRANCISCAN EDUCATION AND SUPPORT SERVICES CENTER IN GREENWOOD, IN.

 
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
 
WHAT YOU CAN EXPECT

• Utilize EPIC to access patient medication orders and profiles, process refill requests with documentation in the medical record, provide needed information, and resolve issues or concerns.

• Supervise direct reports and manages the performance of individuals through ongoing coaching, feedback, and development to motivate, engage and drive a high performing team.

• Establish goals and objectives for the pharmacy team and provision of pharmacy services and integrated Healthcare delivery. Develop and monitor implementation strategies and plans to achieve goals.

• Ensure all daily pharmacy operations, including medication ordering and distribution, pharmacy and medical record storage procedures, overall security and safety, and staff training.

QUALIFICATIONS

• Required Bachelor's Degree Pharmacy Degree - Accredited School of Pharmacy with appropriate years of pharmacy experience.

• Preferred Doctorate PharmD

• 2 years Pharmacy Manager, Supervisor, or Director Required

• 2 years Retail, Inpatient, or Specialty Pharmacy Required

• 2 years Ambulatory or Clinical Pharmacy Preferred

• Registered Pharmacist (RPh) - State Licensing Board Must be in good standing and kept current for Indiana

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.