Supervisor, Print & Mail

JOB TITLE: Supervisor, Print & Mail 

FLSA STATUS: Exempt

DEPARTMENT:  Transportation

REPORTS TO:  Support Manager

SUPERVISORY RESPONSIBILITIES: Yes

JOB LOCATION:  Indiana

TRAVEL:  N/A

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage and oversee the day-to-day operations of Vehicle Registration printing and mailing


• Manage and coordinate with the internal service department and vendors to maintain and repair equipment


• Manage and coordinate inventory replenishment and quality control


• Manage and coordinate printer and equipment replacement and repair as needed


• Maintain strong channels of communication with the home office in TN


• Work closely with staff to ensure that the following tasks are completed:


• Receive, print, verify, and mail registration batches daily


• Reprint registrations as needed


• Add proper registration stock to printers as needed


• Change out registration printer ribbons as needed


• Feed inserter equipment with envelopes and printed registrations


• Provide inserter maintenance


• Retrieve sealed envelopes from the inserter and place them in appropriate mail trays


• Complete file verification


• Sort and Place identified household items on cart


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  Ensure use of property safety equipment among staff, including but not limited to Eye Protection, Ear Protection, and Steel Toes.

  
  


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  Other duties as assigned by management.

  
  

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Proven experience in Print & Mail management.


• Strong analytical and problem-solving skills.


• Excellent communication and negotiation skills.


• Ability to manage multiple priorities and meet deadlines.


• Detail-oriented with a commitment to accuracy and quality.


• Experience with data and software testing.


• Familiarity with project management principles.


• Advanced proficiency in Microsoft Excel or similar analytical tools.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• 2+ years’ experience working in a customer–facing environment.


• 1+ years’ experience working in a print house.


• 4+ years’ previous experience in utility printing or related activities in a managerial or supervisory position.