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Supervisor Promotions Special Events

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Number of Applicants

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Job Description - Supervisor Promotions Special Events

About the Role

The Supervisor Promotions Special Events will assist in the planning, preparation, communication, set-up and close-out, and onsite execution of Special Events and Promotions.

Position Responsibilities

  • Understands and explains programs and benefits to team members and customers
  • Enrolls prospects into the Ocean Rewards program, updates existing information, issues cards and emphasizes the rewards and benefits of the Ocean Rewards Card Program
  • Recommend improvements as related to customer feedback
  • Must be able to amicably resolve customer and team member related problems quickly and professionally
  • Comply with all New Jersey regulatory requirements, Departmental and Company policies including Ocean Casino Resort business ethics guidelines
  • Maintain confidentiality of all Ocean Casino Resort trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information
  • Builds a strong special events and loyalty team that delivers high quality guest satisfaction, excitement and fun
  • Understands and explains the rules and regulations of Ocean Casino Resort programs and promotions to guests and employees
  • Emphasizes the rewards and benefits of the Ocean Rewards Card Program to promote guest awareness
  • Plans and coordinates all activities and/or functions pertaining to special events and promotions
  • Responsible for new hire acquisitions and scheduling
  • Implements and executes the logistical plans for special events and promotions 
  • Monitors the dissemination of prizes, gifts  and/or tickets related to special events
  • Manages complimentary ticket distribution at the Box Office as needed

Essential Functions

  • Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
  • Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
  • Must be able to lift/push/pull up to 25 lbs.
  • Ability to effectively communicate in English
  • Must be able to lift/push/pull up to 25lbs
  • Computer experience required. Experience with Konami/Synkros and Microsoft Office Suite preferred
  • High school diploma or equivalent GED is preferred
  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Free Parking
  • Our cash compensation amount for this role is targeted at $49,000 annually. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amount listed above.
Original job Supervisor Promotions Special Events posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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