Supervisor, QA

ABOUT LCI

The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways:

• EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives.


• BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. 


• SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. 


• SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired.

ABOUT THIS ROLE

The Supervisor, Quality plans, implements and coordinates quality control policies and procedures

LOCATION AND SCHEDULE

Hazlehurst, MS

Monday-Friday 7:30 AM – 4 PM

KEY RESPONSIBILITIES

• Implement authorized quality control standards for: incoming raw materials, parts, work in process, end items and finished goods.


• Coordinate the activities to establish corrective actions for discrepant materials and other processes.


• Ensure that government contracts are followed through the quality standards required.


• Comprehend and carry out verbal and written instructions relating to quality procedures given in government contracts, federal and military standards and commercial contracts.


• Instruct inspection personnel in the use of required inspection instruments. Calibrate and check instruments for accuracy.  Maintain a thorough documentation system as set forth by federal and commercial product standards.


• Evaluate all materials in line with quality control standards and monitor processes such as plating, painting, welding and injection molding. Evaluate tool maintenance as required.


• Coordinate quality problems as follows:


• PURCHASING - as to quality of purchased materials


• MANUFACTURING - as to in-process quality and to resolve all discrepancies


• ENGINEERING - as to quality specs and to review discrepancies


• MFG ENGINEERING - provides data and recommendations for product performance


• Provide quality coordination between suppliers, customers, distributors, brokers and other agencies - to review product complaints and advise corrective actions when applicable.


• Provide supervision for employees on all shifts including weekend work, making sure that all shifts are properly manned with quality personnel.


• Communicate effectively with department supervisors, foremen and management level personnel.


• Work overtime as required.


• Report potential safety problems to the department supervisor and maintain a clean work area.


• Maintains a regular and reliable level of attendance.


• Interacts with co-workers in a cooperative and professional manner.


• Adheres to company policies and procedures.


• Other duties may be assigned.

QUALIFICATIONS

• High school diploma or GED


• Five years related experience and/or training preferred.


• Must have good reading and writing skills and the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


• Must be able to communicate effectively with co-workers, supervisors and managers.

Why LCI?

• Purpose-driven company driven by principles, not profit


• Reach your highest potential: upward mobility, rewarded through hard work


• Competitive salary and compensation


• Basic Life Insurance at no cost to the employee


• 401(k) with match and Surplus-Sharing Plans


• Health, Dental, and Vision Insurance


• Ten paid holidays annually


• Paid Time Off (PTO)


• On-site Health and Wellness program


• Employee Assistance Program (EAP)