Supervisor, Quality Investigations

Our Supervisor, Quality Investigations, plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include managing the site Quality Investigation team. The team supports all stages of manufacturing by conducting and writing incidents and deviation investigations. The supervisor will establish KPIs for the team and ensure they are achieved. The supervisor will be a primary investigator for more complex root cause analysis or independent CAPAs. The supervisor will work with department leadership to ensure investigation objectives are completed in a timely manner. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.

What The Supervisor, Quality Investigations Does Each Day:

• Establishes and manages KPIs for investigations


• Escalates issues to executive management for product quality issues


• Identifies trends that should be investigated for CAPA to prevent recurrence


• For complex investigations, the supervisor will author and resolve deviations to prevent recurrence


• Manages the team to ensure IRs and deviations are closed on time


• Provides training and development for Quality Investigators with advanced root cause analysis techniques


• Manages multiple priorities either independently or as part of a team to meet key deadlines and communicates issues and progress across all levels of the organization


• Provides deviation progress at daily site huddle


• Communicates (both written and verbal) progress and updates across multiple levels of the organization


• Participates in the training process and coaching of new team members and processes

Our Most Successful Supervisor, Quality Investigations:

• Has excellent written and verbal communication skills


• Prioritizes, handles and tracks multiple assignments


• Collaborates in a team environment


• Has strong analytical skills with a detail-oriented and task-focused outlook


• Has strong organizational and time management skills


• Has working knowledge of MS Office, especially Excel, Word, Outlook and PowerPoint


• Understands process flows, gap assessments and analysis of data to drive improvement


• Identifies root causes and implements CAPA


• Maintains confidentiality, especially with handling sensitive documents and company information

Minimum Requirements for this Role:

• Minimum of 2 years prior experience supervising a team in a parenteral pharmaceutical manufacturing facility


• A bachelor’s degree and 3+ years’ cGMP experience


• Experience with authoring, writing and leading deviation investigations


• Knowledge of continuous improvement techniques and problem-solving skills


• Desirable experience or training in human error root cause analysis


• Ability to work extended and flexible hours (including weekends) when needed


• Able and willing to walk, stoop, stand, bend, and lift up to 50 lbs. throughout each shift, with or without reasonable accommodation


• Able to successfully complete a drug and background check


• Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas

Benefits of Working at Quva:

• Comprehensive health and wellness benefits including medical, dental and vision


• 401k retirement program with company match


• A minimum of 22 paid days off plus 8 paid holidays per year


• National, industry-leading high growth company with future career advancement opportunities


• The base compensation for this role is estimated to be within the range described below.  The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions


• Range: $74,766 - $102,812 / Hour or Year

About Quva:

Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma’s multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva’s overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care.

Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.”

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