Supervisor, Recovery Support

Overview:

POWER's mission is to help women reclaim their lives from addiction and related emotional health issues and improve the well-being of future generations. We are a nonprofit agency committed to providing quality gender-responsive, trauma-informed treatment and recovery supportive services to women with substance use and co-occurring mental health disorders.

Position Summary:

• Conduct regular staff and team group supervision sessions.
• Provide coaching, mentoring, and training on recovery principles and nonprofit best practices.
• Monitor and manage performance, set goals, and complete evaluations.
• Assure the team as a whole meets regulatory standards, internal policy standards, or other regulatory requirements – including licensing, certification and training requirements.
• Support staff in maintaining professional boundaries and ethical standards.
• Interview and onboard new hires assuring adequate and comprehensive onboarding to the Recovery Support Specialist role; to include medication training and competencies.
• As a member of the treatment team, the Supervisor uses a strength-based and trauma-informed approach and works collaboratively with the clients and other treatment team members (internal and external) to help support clients in their treatment and recovery.

• Delivers training as required for medication-observation processes, monitors electronic medical record accuracy, and maintains a clean, organized, and compliant medication workspace and cart.
• Functions autonomously demonstrating appropriate judgment in problem solving all day-to-day activities of the team. This includes escalation and crisis situations where the administrative or clinical team may need to engage in support.
• Encourage staff wellness and self-care.
• Embodies a positive and motivational presentation and active engagement in the role and actively demonstrate engagement tactics with the team.

• Ensure consistent and adequate staffing and scheduling for program needs.
• Monitor consistent compliance with organizational policies and state/federal, regulatory/licensing        body regulations.
• Track program metrics and prepare reports for leadership.

• Promote recovery-oriented systems of care.
• Support informed choice regarding multiple pathways to recovery.
• Promote recovery-oriented systems of care within the community and through all functions of POWER
• Represent the organization as required for POWER community/advocacy events.

• • Manage staff time off and approve time in accordance with POWER policies and applicable laws.
  • Manages scheduling and maintains tracking of all requests.
  • Maintain accurate documentation.
  • Consistently meets and maintains high confidentiality standards with clients, staff, and POWER proprietary information.
  • Participate in quality improvement initiatives.

• • Provide functional hands-on RSS support if there are inadequate staffing efforts to meet required ratios.
  • All other duties as assigned.

Minimum Requirements of the Role

• Associates or bachelor's degree in behavioral health, Social Work, or related field.
• Minimum 1–2 years of supervisory experience in addiction recovery or behavioral health.
• PCB Certification within 2 years of hire
• Act 34, 33 and Act 73 Clearances Required

Skills & Competencies

• Knowledge of motivational interviewing and trauma-informed care.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal abilities.
• Ability to manage crises and resolve conflicts effectively.
• Familiarity with nonprofit operations
• Familiarity with recovery principles and person-first language.

Work Environment/Physical Requirements

• Office, residential community house, and inpatient detox-based settings.
• Occasional travel to transport clients or accompany them to appointments.
• Ability to walk short distances outside between our buildings on uneven ground and with various    weather.
• Ability to navigate several flights of stairs multiple times throughout the workday.
• Ability to work various shifts to engage with all team members in a 24/7 inpatient environment including evening, weekend and overnight hours
• Call rotation required