Supervisor - Restaurant

Qualifications:

• Customer Service Background


• Bartending Experience


• Knowledge of R.I Liquor laws

License Requirements:

•  ServSafe Certification


• DBR license

Essential Job Functions:

• Assists Managers in overseeing the day-to-day operations of all bars


• Assist in managing the schedule in accordance with the appropriate staffing levels


• Train bartenders on point-of-sale system, company rules and regulations


• Inform bartenders of new company rules and state laws


• Investigate and manage guest complaints or employee issues


• Working with bartenders to maintain the highest level of customer service


• Gathering information from guest and bartenders on new products requested


• Assistance with monthly inventory


• Monitor beverage staff on proper service


• Enforce company policies and procedures


• Assist with maintaining payroll solution E-time on a weekly basic to ensure appropriate

• employee clock in and clock out


• Have working knowledge of point-of-sale system front and back of house


• Keep abreast of promotion and adjust personal levels to accommodate added guests


• Have working knowledge of union contact

Physical/Mental Requirements:

• Able to work nights, overnights and all weekends and be flexible with schedule frequently


• Ability to work at a fast pace for up to 12 hr. shifts occasionally


• Able to train with many different personalities constantly

Working Conditions:

• Gaming environment includes smoke, noise and bright lights


• Fast-paced customer orientated