Supervisor - Sportsbook

Responsibilities:

• As a Shift Supervisor you will support operational excellence and strive to consistently exceed customer expectations


• Take the lead, with responsibilities that range from assisting customers to supporting the sports book team


• Inspire associates to have fun while delivering a great guest experience


• Work as a team player with a passion for continuous learning


• Provide recognition and constructive feedback throughout the shift as appropriate


• Establish a culture of excellent customer service


• Professionally and promptly, respond to all customer concerns or issues


• Efficiently resolve conflicts among associates and between customers and associates


• Enforce compliance with safety policies and regulations


• Communicate with upper management regarding operations and personnel


• Building sales and profits by promoting Guest satisfaction and managing restaurant operations


• Ensure compliance with all applicable federal, state, and local laws


• Other duties as assigned.


• As a Shift Supervisor/Cashier you will be required to use and navigate a POS terminal to assist in writing the customers requested bet ticket.


• Be able to explain and assist the customers in answering any betting related questions.

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.  

Target Salary: 

• Target Salary Range $18

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.