Supervisor, Station Administration

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values

Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Salary Range

The hiring target for this position is $28.45 to $32.45 per year. The full salary range for this position is $28.45 to $39.83 annually.

Benefits

• Free stand-by travel privileges for you and eligible family members…explore the world on us!
• Exclusive travel discounts on hotels, car rentals, & cruises
• Comprehensive health benefits program, including medical, dental, & vision insurance
• 401(k) with company match
• Life insurance
• Quarterly bonus plan
• Education assistance
• Holiday pay
• Paid time off

The Supervisor, Station Administration is responsible for supporting day-to-day administrative functions while fostering a culture of communication, safety, and performance. This role plays a key part in the tracking and follow-through of attendance discipline, training oversight, badging processes, and employee engagement, while serving as a mentor and resource to the station team.

Please note that this role will require flexibility to work early evenings and weekends.

Key Responsibilities

• Oversee and optimize all aspects of station attendance, including tracking, auditing, analyzing trends, and preparing accurate, timely reports.
• Lead and facilitate attendance progressive discipline processes, including suspensions, terminations, and probationary releases, driving fairness, consistency, and compliance.
• Conduct thorough investigations into attendance policy violations, gathering and maintaining complete, well-documented case files.
• Ensure full compliance with union agreements related to attendance, training, and scheduling requirements.
• Direct and oversee all recurrent and cornerstone training and bulletin tracking in partnership with the Training Department, ensuring 100% completion and documentation.
• Provide leadership, guidance, and development to Specialists responsible for attendance management, training assignments, and operational support functions.
• Manage and support all badging and security processes, including badge issuance, renewals, terminations, customs seal distribution, and accurate recordkeeping.
• Coach, mentor, and inspire team members to consistently meet and exceed attendance, performance, and professional development goals.
• Collaborate with station administration to deliver engagement initiatives, onboarding activities, and other pre-employment processes that strengthen team culture.
• Recognize and celebrate individual and team contributions, reinforcing positive performance and morale.
• Prepare, analyze, and communicate reports on attendance, staffing, and training to inform leadership decisions and operational planning.
• Monitor and evaluate staffing levels, productivity, and workload distribution throughout each shift, recommending adjustments as needed, particularly during irregular operations.
• Contribute to the development of departmental strategies, goals, and objectives related to training, attendance, and administrative excellence.
• Provide innovative solutions for shift assignments and operational support needs in both normal and irregular operations.
• Partner with station leadership to ensure balanced workloads, efficient resource allocation, and adequate administrative coverage at all times.
• Foster an inclusive, engaged, and high-performance culture aligned with McGee’s core values: Safety, Service, Integrity, Mutual Respect, Accountability, and Pride.
• Promote and maintain open communication so all team members feel valued, connected, and committed to shared success.
• Perform other duties as assigned in support of station operations and team success.

Required:

• 1+ years of administrative or supervisory experience.
• Strong organizational and time management skills with attention to detail.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to collaborate with cross-functional teams.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and other administrative tools.
• Ability to handle confidential information with integrity.
• Highly self-motivated with the ability to manage multiple tasks in a fast-paced environment.
• Ability to diffuse tense or stressful situations and workplace conflicts.
• Self-motivated individual able to work collaboratively in a team environment.
• Proven ability to lead, motivate, and communicate effectively with a diverse workforce.
• Ability to obtain and maintain airport security clearance, customs seal, and/or USPS security clearance (includes background check, drug screen, and fingerprinting).
• Flexibility to work varied shifts, including weekends and holidays.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must be authorized to work in the U.S.

Preferred:

• 2+ year of previous leadership experience.
• Experience coaching and counseling team members on performance related issues.
• Knowledge/experience working in financial systems, time & attendance systems, payroll systems, HR systems and reporting systems.
• Aviation, Transportation, or related industry experience.

Airport SIDA Badge Requirements

Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.

EEO Statement

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Air Group Company