Supervisor, Student Assistance Program

Position Summary:

 The Supervisor of the Student Assistance Program (SAP) provides direct programmatic and clinical supervision to Student Assistance Counselors (SACs) in assigned schools. This role ensures consistent delivery of evidence-based screening and assessment, referral, prevention education, and short-term intervention services, while aligning staff performance with organizational goals, grant requirements, and school district needs. The Supervisor supports professional development, monitors program fidelity, and acts as a key liaison in building partnerships with schools and school leadership. 

Essential Duties and Responsibilities: (included but are not limited to): 

• Provide programmatic and clinical supervision to SACs, ensuring quality and fidelity in screening and assessment, referral, and universal prevention activities. 
• Coach, evaluate, and monitor SAC performance through structured supervision, data reviews, and feedback from schools and districts 
• Support SACs with clinical consultation, crisis intervention, and case consultation as needed.  
• Guide SACs in the use of data systems and ensure accurate, timely reporting to meet internal and external requirements. 
• Conduct interviews, onboarding, and training for newly hired SACs; provide mentoring and feedback during probationary and transitional periods. 
• Utilize the payroll management system to manage and approve timecards and approve paid time off as appropriate.  
• Facilitate onboarding, training, and ongoing professional development for prevention staff. 
• Administer the union contract and play a critical intermediary role to ensure the CBA and policies and procedures are implemented fairly across the organization.  
• Publish, communicate, and reinforce program expectations and program rules.  
• Promote a culture of learning, collaboration, and accountability 
• Conducts performance evaluations and supports the implementation of goal setting and performance improvement plans. 
• Monitor program compliance and implementation at assigned schools through site visits, data system reviews, data dashboards, and administrator feedback. 
• Serve as the organization’s primary point of contact for school principals or designees within assigned schools.  
• Support the SAC to provide orientation and awareness presentations to school staff and leadership on SAP roles and processes. 
• Assist in evaluating the impact of SAP services using qualitative and quantitative data and help develop action plans for improvement. 
• Support and deliver training that aligns with SAC certification and meets union and program expectations. 
• Attend and contribute to management team meetings, strategic planning sessions, and program retreats. 
• Represent RISAS at local and statewide committees, coalitions, and partner meetings as assigned. 

Other Duties: 

• Assist in piloting or testing new tools, curricula, and procedures. 
• Provide short-term coverage  
• On-site availability to support SAP as needed in assigned school districts 
• Perform other duties consistent with the role, as assigned by leadership 

Required Qualifications:  

• Master's degree and licensure eligibility (e.g. LMHC, LMFT, LCDP, or LICSW) in behavioral health field. 
• Minimum 7 years' experience providing behavioral health or prevention services, primarily school-based, including diverse youth populations. 
• Demonstrated expertise in adolescent substance use and mental health. 
• Experience providing supervision and managing performance. 
• Proficiency in motivational interviewing and evidence-based prevention frameworks. 
• Strong communication and facilitation skills, and experience in public speaking. 
• Proficiency in Microsoft Office and ability to learn data systems. 
• Ability to meet the expectations for background checks required by school systems. 

Preferred Qualifications: 

• Experience supervising unionized staff. 
• Familiarity with state systems and school-based mental health supports in Rhode Island. 
• Bilingual, Spanish preferred.  

Work Environment / Physical Demands: 

• Must use telephone and computer to support division functions. 
• Must be able to visit schools and other sites around the state. 
• Must be able to move 20 lbs of promotional materials, projectors, etc. to school and community events. 

Hours & Attendance Requirements: 

• 37.5-hour workweek, 12 months a year, with flexibility to present at or attend school and community events in the evening or on weekends as needed. 

We are pleased to announce that Coastline EAP/RISAS is participating in the Rhode Island Governor’s Recovery Friendly Workplace (RFW) Initiative. Our participation in this statewide effort demonstrates our commitment to collaborating with our employees, their families, and the entire community to create positive change and eliminate barriers or those impacted by substance use disorder. We have always been committed to:

• Encouraging and inviting all employees to reach out for help if they or a family member are in need.
• Fostering a work environment that is supportive of employees who may have loved ones who are struggling with substance use disorder.
• Reducing barriers, or perceived barriers, to obtaining help necessary to achieve the highest level of employee health, safety and productivity.
• We look forward to working with all our community partners and vast provider network to improve access to resources that are available to employees whose lives have been impacted by substance use disorder.