Supervisor Transportation - 933

Who Is Giant? 

With over 2 million weekly customers and annual sales topping $5 billion, Giant is the #1 grocer in the Baltimore-Washington area. What began as one store on Georgia Avenue in Washington D.C. in 1936, now has grown to over 160 stores spanning across D.C., Maryland, Virginia and Delaware.

Giant’s mission is beyond stocking groceries on shelves, we strive to be the most trusted and loved local food retailer in our community.

Supervisor II Transportation (1300293) – Full Time Salary Exempt
Department: Supply Chain, Hay Grade 14
Reports to: Manager Transportation Operations
Love solving problems and keeping operations running efficiently? Join our Distribution Team and drive process improvements, ensure timely delivery, and help keep products moving across our supply chain.
Position Summary:
The Supervisor II – Transportation is responsible for ensuring the smooth and efficient operation of the dispatch and driver team during assigned shifts. This position oversees all aspects of shift operations, including routing, compliance, safety, and performance management. The role requires strong leadership, organization, and problem-solving skills to manage daily activities, maintain regulatory compliance, and drive continuous improvement.
Key responsibilities include organizing and optimizing daily customer delivery routes, assigning appropriate drivers, and ensuring timely vehicle dispatch from staging docks. The Supervisor ensures all vehicles and drivers remain in full compliance with Department of Transportation (DOT) regulations and company policies and actively troubleshoot operational issues to guarantee timely resolutions.
What You Will Do:
Grow Our People
• We care deeply about people, enjoy diversity and develop talent to get the best out of all of us
Obsess Over Customers
• We delight our customers with innovative products and experiences that support a healthier future for people and planet
Win Together
• We collaborate across boundaries to deliver on our strategy and purpose
Operational Excellence
• Ensure smooth and efficient operation of our dispatch and driver team through effective supervision, managing all aspects of the shift operation
• Organizing, planning, and optimizing daily routing of customer deliveries and assigning the appropriate driver
• Ensure that all vehicles and drivers remain in compliance with DOT regulations
• Effectively troubleshoot any and all issues to ensure timely resolution
• Oversee the timely loading and dispatching of trailers from our Jessup and York Distribution Centers based on various priorities
• Responsible for managing fleet drivers to performance and safety standards via on road observations
• Daily management of driver team metrics to include safety, all BPI standards, route productivity, cube route efficiencies, mobile cast compliance; provide daily coaching sessions to achieve team metrics and goals
• Daily follow up with Transportation Manager/Senior Manager and team members on key metrics and BPI; daily communication of status/shift issues to incoming/outgoing shift members, and as needed to achieve operational consistency
• Maintaining a work environment that is safe, clean, honest, harassment-free, and compliant with all food-safety regulations and policies
• Identify and address critical issues within the shift
What You Will Bring:
• Bachelor's degree in business or accounting or equivalent experience
• 1-2 years related work experience with focus on logistics, Distribution Ops and Accounting.
• Specialized knowledge of Warehouse Management System, Excel, and Word. Technical knowledge, Excellent analytical and presentation skills
• Project coordination experience and accounting principles, Communication (written and verbal) at all levels, planning and organizing skills, interpersonal skills
• High customer service orientation
Skills and Abilities
Functional Competencies – Advanced Level
• Customer Service - Address service issues effectively and ensure excellent customer
• Distribution Center Systems, Equipment & Technology - Applies knowledge of Systems, Technology & Equipment to manage the business objectives and customer experience
• eCommerce & Omnichannel Expertise - Improves digital experience using knowledge of eCommerce, shopper behavior, online sales & margin, web analytics & fulfillment metrics
• Financial & Business Acumen - Uses knowledge of the business & financial priorities & drivers to produce expected results experience by leveraging comprehensive understanding of customer needs
• Food Safety & Sanitation - Applies food safety and sanitation standards to a wide variety of situations
• Inventory Control and Quality Assurance - Uses knowledge of processes and procedures to improve accuracy levels throughout the DC
• Labor Relations - Applies knowledge of Union/Non-Union requirements to maintain a good working relationship
• Operational Coordination -Applies strategies as needed to meet daily plans
• Operations Analysis - Applies operational data analysis to support improved operations within a functional area of responsibility
• People Safety - Applies specific knowledge of the company safety and security policies
• Regulatory Awareness & Compliance - Applies knowledge of a broad range of state, federal and local laws and regulations
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the role, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable law. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This position will be on-site at the Giant Food Distribution Center in Jessup, MD.
WHY GIANT
Come join a culture of care where you can find opportunities to grow at a place that values you.
Our motto is GROW, CARE, BELONG.
GROW through benefits like tuition reimbursement, scholarship & grant programs, leadership development, career advancement, continuous learning opportunities and access to Market USA Credit Union.
CARE is provided through comprehensive healthcare, life insurance, paid parental leave, wellness programs, a 401k plan with up to a 5% company match, paid time off, employee assistance programs, and well-being resources to support you on and off the job.
BELONG through Business Resource Groups (BRGs), rewards & recognition programs, community outreach and countless volunteer opportunities that connect us with the communities we serve.
Join us to explore our full range of benefits and become part of our 90+ year legacy. Because food makes us a grocery store, but our people make us GIANT.
The statements contained herein reflect general details as necessary to describe the
principal functions for this job, the level of knowledge and skill typically required, and
the scope of responsibility, but should not be considered an all-inclusive listing of
work requirements. Individuals may perform other duties as assigned, including work
in other functional areas to cover absences or relief, to equalize peak work periods, or
otherwise to balance the workload.

Why Work at Giant? 

At Giant, we love what we do, and make it easy for you to love it, too! Every day, we build on our over 80-year legacy of innovation, quality, and value and hard work to keep our top spot in the market and with our customers. The most important part of that? Our people.

Giant’s thousands of associates in our stores, distribution centers and corporate headquarters have one thing in common: the opportunity to advance their career. We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work and have a career, not just a job.

We proudly host Business Resource Groups (BRGs) – six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices and objectives. The BRGs programming is designed to support their members and our associates through social activity, volunteering and professional development opportunities.

Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery and beyond. Giant also values being a better neighbor. One way we support our neighbors is by providing donations and charitable efforts to our local partners that support our main charitable causes.

We’d love for you to become part of the Giant family and join us in our journey of being a Better Place to Work, a Better Place to Shop and a Better Neighbor – because, after all, our people truly make us Giant.