Supervisor, Warehouse Operations

About the Warehouse Operations Team

You will be part of the Warehouse Operations organization is responsible for representing the warehouse team by performing warehouse functions including but not limited to driving, receiving, stocking, picking, cataloging, and returns processing. You will collaborate with other business functions to support the Williams-Sonoma, Inc. photo studio and business partners.

Overview of the Warehouse Supervisor (Inbound) role 

You will manage and motivate the team by giving direction and leadership, monitoring performance to ensure the facility achieves high performance levels for the purpose of ensuring the provision of an effective and efficient quality service to our customer. You will be responsible for ensuring that the product is moved through the warehouse efficiently and in a safe and timely manner, and that products are maintained in an organized, safe manner. This role oversees the immediate Warehouse team, including managing warehouse personnel, logistical planning, documentation, providing customer service, and fulfilling other projects/ tasks related to warehouse management.

This role is onsite in Richmond, CA 5 days a week. 

Responsibilities

• Ensure a safe, clean, and orderly work environment.
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment.
• Establish warehouse practices and protocols to achieve an efficient warehouse.
• Strategically observe, develop, and implement warehouse systems that increase productivity, and improve operations.
• Follow and implement systems that increase productivity, efficiency, and accuracy.
• Ensure current and accurate inventory management.
• Conduct periodic spot-checks of inventory levels, supplies, and equipment.
• Prepare, maintain, and communicate all Standard Operating Procedures (SOP) and ensure they are adhered to.
• Establish, Foster, and maintain exceptional relationships with cross functional teams.
• Provide leadership and direction through coaching, mentoring, and developing direct reports; establish annual performance objectives, conduct performance assessments, and identify opportunities for skill development.

Criteria

• Ability to delegate when assigning employee workloads.
• Strong communication, interpersonal skills, leadership, and conflict resolution
• Critical thinking ability and a proactive approach to problem solving.
• Proficient with Microsoft Teams, Excel, and inventory management software
  • Excel: Able to track data by using pivot tables, functions, and formulas such as index match.
  • Outlook: Able to communicate effectively and professionally via email. Proficiently be able to use outlook and its functions.
• Bilingual Spanish and English
• Ability to multi-task while being detail oriented.
• Ability to lead, train and develop employees
• Knowledge of warehouse safety practices and standards

People First 
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: 
 
Benefits 
- A generous discount on all WSI brands 
- A 401(k) plan and other investment opportunities 
- Paid vacations, holidays, and time off to volunteer 
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits 
- Tax-free commuter benefits 
- A wellness program that supports your physical, financial and emotional health 
 
Continued Learning 
- In-person and online learning opportunities through WSI University 
- Cross-brand and cross-function career opportunities 
- Resources for self-development 
- Advisor (Mentor) program 
- Career development workshops, learning programs, and speaker series

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities 
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series  

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $63,000-$72,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.