Supervisor-Front Desk

Job Summary

Manage and direct clinic business operations and oversee all clinic incoming and outgoing transactions. Address patient and staff issues, employee schedules and daily operational concerns as they arise. Monitor staff performance and ensure that patient needs are being satisfied.

Responsibilities

• Provide administrative supervision and support for clinic business office staff. Listen to and solve employee problems.


• Coordinate information from administration to clinic staff.


• Prepare and submit reports for business office as required. Insure that all patient deductibles and co-pays are collected. Handle daily bank deposits and reconciliation and sign-off on invoices and clinic expenditures.


• Interview, hire and terminate staff. Review and submit payroll for processing.


• Order office supplies and equipment.


• Greet and check-in patients, verify patient information, insurance documents and referrals.


• Address patient insurance and billing needs and questions as they arise in a professional and courteous manner.


• Enter data into patient management system database as needed.


• Provide back-up support for other office positions; re: check out, referrals, data entry, etc.


• Complete forms for clinic on an as needed basis.


• Perform any other related duties as required or assigned.

Specifications

Experience

Minimum Required

Preferred/Desired

• 5 years Office Experience

Education

Minimum Required

• High School Diploma

Preferred/Desired

Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required

• Computer literacy.

Preferred/Desired

Licensure

Minimum Required

• BLS certification within 14 days of hire date

Preferred/Desired