Supervisory Risk Principal/Assistant Manager

What is the opportunity?

As a Supervisory Risk Principal/Assistant Manager you will be responsible for effectively supervising the daily, weekly, monthly and periodic business activities performed by FAs and support staff in the field as well as performing oversight of certain supervisory activities that will remain the responsibilities of complex/branch management.

What will you do?

• Serve as direct supervisor relative to all sales, trade-related and non-trade related activities for RBC Advantage, Unclaimed Property, Corporate Executive Services and the International Foreign Business. 
• Such activities may include:
• Review daily trade and periodic activity via the on-line trade blotter (ProSurv) and conduct necessary investigation and follow-up as warranted (including additional review for certain foreign accounts/jurisdictions and mailing of any required exonerating letters); review all related supervisory reports
• Review and Approval of Trade Corrections (Cancel/Rebill and Errors)
• Review and Approve any Trade Order Ticket/Syndicate Ticket for applicable business lines
• Responsible for notifying DOL committee of any Self-Correction reporting.
• Review and approve new accounts (and options) and account updates as well as related supervisory reports
• Review & approve new Investment Advisory business and  oversee the Investment Policy Monitoring.
• Review Missing CIP Information Report and Mail/Image CIP Request letters– Feb/Jun/Oct
• Review all daily, weekly & monthly Workflow and Postedge reports and maintain electronically
• Review and maintain the UTMA/UGMA Minor over the Age of Custodial Termination Report
• Open Order Review – Monthly Reminder Email
• Respond to Margins Calls/Cash Calls/Money due notifications 
• Monitor and assist with the completion of Reg BI items
• Review Undeliverable Mail Tracking log with focus on trade related items
• Monitor Frozen Account Activity and take action on trades that need to be busted.
• Perform account triage and in-depth analysis for monthly account reviews and work with Complex Directors to ensure client contact and action steps are completed and corrective action is implemented as warranted
• Perform analysis on Inactive IAG accounts, work with complex management on a recommended course of action that confirms the client’s best interests are being served
• Supervise all employee-related activities specific to the employee’s personal accounts, outside activities, private securities transactions etc.
• Review all communications with the public (excluding e-communications) including advertisements, speaking engagements etc.
• Assess risk in all areas of responsibility and escalate potential problems and concerns to the appropriate parties; monitor issue through resolution
• Work with complex management on systemic weaknesses that pose risk to ensure corrective measures are implemented to improve behaviors
• Lead internal review and analysis for material sales practice violations
• Identify, propose and assist in the development of supervisory tools and procedures
• Design, implement and track warning memos when necessary; work with compliance, the Complex Director and the Division on determining when such punitive measures should be imposed
• Work with corporate and field personnel to investigate and resolve potential sales practice issues
• Act as backup to CAM for Operational Workflow approvals (disbursement of funds, journal activity, ACH set up, etc.), cross complex check deposits and 2nd approvals for large or foreign currency wires.
• Communicate policy & procedure changes and other issues that impact Financial Advisors and Client Associates to effectively perform their job.
• Respond to requests throughout the day from complex employees  and other departments within the firm (AML, Margins, IAG Surveillance, Legal) 
• Prepare and coordinate the annual compliance branch inspections. Create & implement an action plan to make necessary corrections to address deficiencies.
• Ensure the firm’s AML policy & procedures are followed and respond to the department’s Enhanced Due Diligence, Client Due Diligence and surveillance requests.
• Ensure all required documents are maintained and archived in the main complex office
• Review and approve Foreign Account Paperwork for International Accounts
• Stay abreast of various cross border rules with regard to new accounts & trade related activity
• Ensure that complaints are escalated to Dispute Resolution in a timely manner
• Maintain a high level of confidentiality in accordance with department, Firm and enterprise standards Serves as supervisory subject matter expert on firm initiatives; work with BSG leadership to design related supervisory procedures
• Maintain a high level of knowledge on industry trends and areas of focus to ensure appropriate supervisory practices are in place

What do you need to succeed?

Must-have

• 7-10 years of industry/industry related experience
• 3-5 years of direct supervisory experience in a broker/dealer
• Series 7, 63/66, 65 and Series 8 or 9/10 or equivalent combination.  Other licenses may be required
• Excellent understanding of the stock market, investments and investment programs
• Comprehensive and in-depth knowledge of investment products and strategies and their suitability for clients based on investment objectives, risk tolerance and financials

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $90,000-$160,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.