Supplier Enablement Specialist - Retention, Wallet (bi-lingual)

Build Your Future with Hyphen While Our Clients Build Homes with Your Support.

We Build a Trusted Homebuilder Network, Unifying the Construction Supply Chain.

Responsibilites:

·       Collaborate with internal teams to develop and execute supplier enablement strategies.

·       Communicate with suppliers to explain the benefits of using our platform and assist with the onboarding process.

·       Identify upsell opportunities by reintroducing product capabilities and promoting adoption of optimized payment methods.

·       Introduce additional services to enhance supplier value and drive increased platform adoption.

·       Provide training and support to suppliers to ensure successful integration and utilization of our services.

·       Serve as the primary point of contact for suppliers, addressing any questions or concerns in a timely and professional manner.

·       Track and report on supplier onboarding progress, identifying opportunities for improvement.

·       Work closely with cross-functional teams, including Sales, Customer Success, and Product Development, to ensure alignment and success.

·       Continuously monitor market trends and industry best practices related to supplier enablement, providing recommendations for improvement.

Qualifications:

• Bachelor’s degree in business administration, Supply Chain Management, or related field (or equivalent experience).

• Experience or background in payments and/or accounting is strongly recommended.

• Proven experience in a similar role, preferably in procurement, supplier management, or supplier enablement.

• Strong understanding of supplier onboarding processes and best practices.

• Excellent communication and interpersonal skills, with the ability to build rapport with suppliers and internal stakeholders.

• Demonstrated ability to present effectively to groups of varying sizes

• Project management experience, with the ability to manage multiple projects simultaneously.

• Proven experience in sales, with a demonstrated ability to identify upsell opportunities, influence decision-making, and drive customer adoption.

• Proficiency in using supplier management or procurement software is preferred.

• Detail-oriented with strong analytical and problem-solving abilities.

• Ability to work independently and collaboratively in a fast-paced environment.

• Willingness to travel occasionally as needed.