Supplier Quality Manager

About The Role:

What You’ll Do:

• Develop and implement the company's IQA, supplier tracking, and other processes, ensuring compliance with ISO 9001 and other relevant certifications.


• Hire, manage, and develop a Supplier Quality Engineering team


• Assist in defining the quality vision, objectives, roadmap, and metrics, aligning them with business goals.


• Ensure IQA, OQA, and customer expectations are aligned.


• Champion "Quality at the Source" in manufacturing, designing processes to minimize rework, escapes, and variation.


• Build systems to monitor yield, scrap, and rework trends, and lead improvement initiatives.


• Establish processes for incoming and outgoing inspection and test, and oversee the management of non-conforming materials.


• Perform audits of supplier facilities to ensure consistent operations and adherence to quality standards.


• Engage on customer quality concerns, leading structured issue resolution (e.g., 8D, RCA, FMEA).


• Drive customer complaint resolution processes, product recall decision-making, and communication protocols.


• Interface with customers directly, presenting RCCA


• Establish and maintain quality KPIs/dashboards across suppliers (e.g., yield, DPPM, escapes, audit findings, reliability).


• Set up regular quality reviews with cross-functional teams to provide transparency into trends, risks, and mitigation plans.


• Build and manage internal audit and continuous improvement programs.


• Track recurring issues, perform root cause analysis, and ensure corrective actions are implemented.


• Develop and implement a feedback mechanism from manufacturing to the suppliers.


• Collaborate with Operations teams to establish and monitor performance metrics, ensuring that actions are taken to improve performance.


• Collaborate cross-functionally with engineering, manufacturing, supply chain, product, and customer service teams to embed quality discipline.


• Foster a culture of ownership, accountability, and continuous improvement throughout the organization.


• Participate in design reviews at each project milestone and act as a required approver for all design gates.

What You’ll Need:

• 6-10+ years in progressive quality roles, with experience leading teams of 2 or more for 2+ years.


• Demonstrated expertise in the development, deployment, and scaling of Supplier Quality Management System frameworks preferably in a ISO 9001 environment,


• Deep experience with Root Cause and Corrective Action (RCCA) methodologies, including FMEA, 8D, 5 Whys, fishbone/Ishikawa diagrams, and statistical tools for failure analysis and prevention, with a particular focus on sustaining corrective actions and driving them back to the source.


• Proven success in establishing quality processes that scale from Research and Development (R&D) and New Product Introduction (NPI) through volume manufacturing.


• Hands-on experience with supplier qualification, audits, incoming inspection protocols, Production Part Approval Process (PPAP), and supplier scorecard systems.


• Familiarity with Design for Manufacturability (DFM) principles and their impact on quality, manufacturability, and yield at scale.


• Proficiency with Product Lifecycle Management (PLM), Manufacturing Execution Systems (MES), and Enterprise Resource Planning (ERP) systems; adept at driving closed-loop quality feedback into engineering and operations.


• Strong execution skills and the ability to lead and influence cross-functional teams, including engineering, manufacturing, supply chain, and customer support.


• Exceptional written and verbal communication skills, with strong emphasis on documentation quality and the ability to drive clear reporting of quality metrics and decisions.


• Creative, autonomous, and resilient in ambiguous situations; demonstrates strong initiative and the ability to deliver tangible progress amid change.


• A first-principles mindset—questioning assumptions, reframing problems from the ground up, and approaching challenges with foundational understanding rather than relying solely on precedent.


• Bachelor's degree in Engineering, Physics, or a related technical field is required; Master's degree is preferred.