Supply Chain Administrator

Position Summary

Ebco Inc. is seeking a detail-oriented and highly organized Supply Chain Administrator to provide administrative and transactional support to our Supply Chain Team.

This position is responsible for accurately and promptly processing supply chain transactions, coordinating documentation, and supporting import logistics activities. 

Essential Responsibilities

Receiving and Invoicing Support

• Enter receiving and pre-receipt transactions for inbound shipments in the ERP system. 
• Process supplier invoices and receiving transactions accurately and within required timelines. 
• Prepare and issue accurate invoices and packing lists for Ebco HK and Ebco Europe within established deadlines. 
• Review transactions and documents to ensure information is accurate, complete, and consistent. 
• Process assigned ERP transactions and supply chain documents according to established procedures and deadlines. 
• Identify discrepancies and coordinate with the appropriate departments to resolve them promptly. 

Shipping Documentation and Shipment Tracking

• Enter and maintain container manifest information in the ERP system. 
• Track inbound containers and update shipment statuses to support supply chain visibility. 
• Maintain accurate and organized shipping and freight documentation. 
• Follow up with suppliers, freight forwarders, and internal departments to obtain missing shipping information or documents. 
• Review shipping documents for accuracy and completeness. 
• Escalate documentation discrepancies and potential shipment delays promptly. 
• Provide administrative support for inbound shipment activities as assigned. 

Customs Documentation Support

• Compile and submit complete and accurate customs documentation within required timelines. 
• Respond promptly to requests for additional information or documentation from customs brokers. 
• Maintain accurate and organized import, export, and customs-clearance records. 

Administrative Support

• Update and maintain approved packaging information in the ERP system, including packaging quantities, dimensions, weights, and units of measure. 
• Maintain supplier and supply chain documents and records 
• Organize and maintain standard operating procedures, work instructions, and departmental documentation. 
• Perform other related duties as assigned. 

Knowledge, Skills, and Abilities

• Strong attention to detail and a high level of accuracy in transaction and document processing. 
• Process time-sensitive documents promptly and consistently meet deadlines. 
• Proficiency in Microsoft Office, particularly Excel. 
• Ability to learn and effectively use ERP systems. 
• Excellent organizational and time-management skills. 
• Strong written and verbal communication skills. 
• Prioritize and manage multiple assignments. 
• Identify discrepancies, follow up on missing information, and escalate potential delays promptly. 
• Maintain confidentiality and handle sensitive business information appropriately. 
• Work independently while collaborating effectively with cross-functional teams. 
• Commitment to providing excellent internal customer service.