Supply Chain Analyst

Duties and Responsibilities of the Job

(This section is not inclusive.  Other duties may be assigned as necessary).

• Ensure customer needs are met and information communicated timely and accurately


• Generate a daily / weekly shipping plan for service parts


• Provide support within other areas of the department as required


• Support and champion any improvement activities assigned


• Maintain systems‘ data integrity (I.e. SAP, EDI, APPS, EDDL, Accums and Customer Portal systems)


• Participate in any training and development required for this position


• Ensure that all assigned KPIs are reported on time and accurately


• Ensure customer demand fluctuations are report into the management team in a timely manner to ensure operations and finance plans can be updated


• Work within customer portals to maintain 100% rating


• Track and report all premium/expedited freight


• All other suites assigned as required to support the plant operations

Skills preferred to perform the job

• 5+ years' experience in customer service or materials management


• Ability to work with little supervision and track multiple processes


• Knowledge of IATF and ISO requirements


• Working knowledge of MS Office, Internet Explorer, ERP system (I.e. SAP)


• Previous customer service experience


• Outstanding organizational and coordination abilities


• Excellent communication and interpersonal skills


• Keen on working in a fast-paced environment

Educational Requirements

• High school / GED required.


• 2-3 years’ work experience in Logistics or Business (preferred)