Work in a supportive team environment with growth opportunities. Prepare service reports by collecting and analyzing service issues and concerns. Ensure inbound and outbound products are correctly accounted for in BUSS and PC Data systems, including claims from the Sales team, receipts for inventory product, and more. Manage large amounts of incoming calls and emails. Build relationships of trust through open and interactive communication with all functional areas. Customer support experience. Strong phone contact, email, and active listening skills. Customer orientation and ability to adapt/respond to different types of characters. Effective communication skills. Ability to multi-task, prioritize, and manage time effectively. Flexible working hours. High school diploma or equivalent; college degree preferred.
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